Virtual eCommerce Phone Support

A company is looking for a Virtual eCommerce Phone Support Operator.

Key Responsibilities

Provide customer support via phone and email, including order placement and tracking

Document customer interactions and maintain case management system updates

Collaborate with store leadership and other departments to resolve customer concerns

Required Qualifications

Must be able to work any shift, including weekends and holidays

Typing speed of at least 45 words per minute

Ability to thrive in a fast-paced environment

Must complete paid training and pass a background check

Must reside within the Eastern Time Zone