Senior User Experience Designer - Software Job at Western Governors University i

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions. A reasonable estimate of the current range is : Grade : Technical 408 Pay Range : $116,000.00 - $174,100.00

Job Description

If you are passionate about making a positive impact on the world by changing students’ lives for the better, this job is for you! At Western Governors University we are building the technology to redefine how individuals gain the knowledge and skills required to achieve their goals and dreams.

Job Description Summary

The Senior User Experience Designer is a key member of the design team and may work on both web and mobile platforms (native Android and iOS) and works not only on certain projects but possibly a domain or domains.

Thinks strategically about the challenges and problems presented to the team.

Executes against large strategic and high-profile initiatives, creating work product holistically on product lines, not just individual projects.

Understands business needs and frames UX solutions in terms of practical short- and long-term goals.

Self-directs over a phase of a project.

Highlights and mitigates risk.

Annotates projects appropriately.

Actively manages expectations of team or business client.

Takes ownership of end goals, no matter upon whose department it falls.

With the guidance of the UX research team, uses design performance metrics to guide design decisions and future development.

Performs other job-related duties as assigned.

KSAs

In-depth understanding of User Experience (UX) design principles

Exceptional written and verbal communication skills with the ability to communicate technical concepts to clients, team members, and large audiences.

Ability to represent both user and business objectives in meetings and design

Possesses mastery of all traditional UX deliverables, including but not limited to : their value, their dependencies, and their downsides.

Understanding of front-end development web programming languages such as HTML and CSS, JQuery and JavaScript

Knowledge of UX industry trends and associations

Strong attention to detail and a feeling of pride and ownership over the quality of our product

Expertise in using industry tools such as, Figma, Adobe Creative Suite, Microsoft Suite, and Pendo

Minimum Qualifications

Bachelor's Degree in User Experience Design, Visual Design, UX Research, Psychology or other relevant field

5 years of experience as a UX designer, interaction designer, information architect, UX researcher, or other relevant role

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.

Must have a portfolio showing user experience work, thinking, and process.

Preferred Qualifications

Experience working in an Agile development process

Experience working with AI and LLMs

Experience using user research throughout the product life cycle, incorporating data from multiple sources into decision-making

Higher education industry experience

WGU is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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