Account Manager
The Account Manager will be responsible for managing client accounts, building and maintaining strong relationships with clients, and ensuring client satisfaction. They will also be responsible for identifying new business opportunities and collaborating with internal teams to develop and implement effective strategies.
Role Responsibilities
- Handle day-to-day communication with retail merchants and their teams
- Respond promptly to any business requests they may have
- Develop commercially viable and compelling new products for your assigned categories
- Prepare materials for sales meetings including product samples, sales presentations, and item and costing information.
- Clearly communicate buyer's expectations of products and execution of product delivery for modular and promotions purchases to clients in writing
- Deliver sales and profitability targets
- Build customer relationships at the buyer level and facilitate connectivity in other functional areas
- Execute consumer and shopper driven strategies for their customers
- Use data, information systems, and metrics around financial, brand, and shopper trends to maximize market share, sales, and profits
- Provide analytical and presentation support
- Develop and execute Customer & Category Strategic Development and annual operating plan
- Negotiate and manage EDLC Costing to create customer and company value by consistently measuring and enforcing trade terms and identifying opportunities for improvement
- Works with demand planning to develop accurate sales forecasts and achieve specified levels of forecast accuracy Works with Product Development and client teams to create winning, high value, great package products.
Qualifications
Excellent communication and interpersonal skillsStrong customer relationship management skillsAbility to understand and analyze client needsExperience in account management or a similar roleKnowledge of ecommerce and retail industryAbility to work well under pressure and meet deadlinesBachelor's degree in Business, Marketing, or a related fieldDirect sales experience with Walmart is requiredStrongly prefer candidates with experience in private label salesExperience with Walmart Luminate is considered a significant advantage