Clarizen Application Administrator

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Clarizen Application Administrator

Industry : Healthcare Insurance

Type : Contract to Hire

Location : Birmingham, AL

This will be a contract-to-hire role, and candidates must be available for permanent hiring after the contract term.

Job Details : The application, called Clarizen, can also be referred to as AdaptiveWork or Planview. The person will be the primary support for this application, with a secondary admin assisting about 20% of the time. Therefore, skill level and experience are highly important.

This position requires candidates to be local to Birmingham, Alabama, as it will be a hybrid role with 3 days in the office each week.

Must Have : Clarizen, Adaptive Work, or Planview application experience.

Job Description

• Support software systems related to project and program management and software development methodologies.
• Knowledge of Microsoft application servers (setting up scheduled tasks, reviewing log files).
• Knowledge of SQL databases (creating and running SQL queries).
• Intermediate or greater experience with Excel (e.g., creating pivot tables).
• Highly self-motivated with the ability to work independently and collaboratively.
• Ability to work in a fast-paced environment and adapt to changing needs.
• Excellent interpersonal, verbal, and written communication skills.
• Exceptional attention to detail, with the ability to anticipate outcomes and assess risks.
• Creative problem-solving skills.
• Experience supporting technical discussions with customers.
• Intermediate or greater experience with MS Slide Publisher.
• Intermediate working knowledge of Jira (user experience at a minimum).
• Strong experience with AdaptiveWork, including tool configuration and administration (minimum 2-3 years).
• Experience in AdaptiveWork customization.
• Proven ability to write scripts and automate processes.
• Responsibilities include administration, maintenance, and integration of AdaptiveWork products.

Additional responsibilities include managing users and permissions, optimizing environment appearance, building reports and dashboards, extending functionality with tools like Slide Publisher, understanding the Planview AdaptiveWork Data Model, creating advanced reports, data import / export, creating custom objects and links, automating business processes, and optimizing performance.

Complete administrative ownership of AdaptiveWork applications, including configurations, customizations, integrations, end-user support, documentation, reporting, automation, and process improvements.

Use best practices to support user permissions, build reports, extend functionality, and automate workflows.

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