A company is looking for a Survey Ops Program Manager to contribute to global listening strategy and survey program management.
- Key ResponsibilitiesOwn listening framework requirements, survey program management, and vendor relationshipsAnalyze voice of customer data and present insights to stakeholdersManage survey operations, including dashboard creation and metric reportingRequired QualificationsBA required;
- MBA or equivalent experience preferred6-10 years of experience in business analytics and customer experienceExperience with survey program operations and project management toolsStrong fluency with data analytics;
SQL skills preferredProven track record in driving global surveys and customer research
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