Medical Assistant
Job description
Accura Health is looking for an experienced full - time office Medical Administrative Assistant with at least 3 years (required) in primary care.
Welcoming and attentive to the needs of all patients and creates a positive, pro-active patient experience by managing expectations while demonstrating compassion and respect.
Functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
- Exceptional customer service and phone etiquette
- Triage and process messages from patients to team
- Schedule appointments and proactive outreach to support patients
- Handle correspondence and appropriate paperwork as needed
- Keeping track of medical records and charts
- Participate in staff meetings
- Follow up on visits, referrals, etc.
- Logging medical and patient information into electronic data base
- Sending labs and any diagnostic testing to the Clinicians
- Ordering Supplies
- Other administrative related duties as assigned
Clinical Duties (may include, but not limited to)
- Handling phone inquiries and patient registration
- Educating patients about medication, special diets, and conditions
- Authorizing prescription refills as directed
- Proper documentation in EMR
- Medical Inventory management
- other clinical duties as assigned
Requirements :
- CMA, MA, Medical Assistant- Successful completion of a Medical Assistant education program and certified as a Medical Assistant by the American Association of Medical Assistants (AAMA) or registered as a Medical Assistant by the American Medical Technologists (AMT)
- Extremely efficient, organized, and resourceful; must also be flexible and able to function well in a fast-paced environment with great interpersonal skills
- EMR experience required
- Willingness to cross train, learn, and expand skills is a must
- Demonstrated communication and customer service skills; must have excellent listening and communication skills
- Computer literate with a 40+ words per minute typing speed expected
- High School Diploma or equivalent
- 3+ years in the field, a plus
- Fluent in Spanish, a plus
Key Competencies :
- Must be Dependable
- Team Oriented
- Self-starter
- Patient Focused
- Detail Oriented and Results Driven
- Excellent Listening and Communication
- Exceptional typing skills
- Collaboration
- Active listener
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