Associate Project Manager, Creative Operations Job at Tommy John in New York

Job Description

Job Description

Tommy John is a comfort-focused lifestyle brand committed to solving the problem people have with their clothing. Most well-known for reimagining the fabric, fit, and function of underwear and undershirts, Tommy John has spent the past decade making the online and in-store shopping experience more comfortable.

We are constantly on a mission to add smart, innovative, and proactive team members and are looking for an Associate Project Manager, Creative Operations to come join our New York based headquarters.

Our HQ Office is located in Lower Manhattan and the team is on-site 3 days per week.

Position Overview

Reporting to the Director of Brand & Creative Operations, The Associate Project Manager, Creative Operations will act as the liaison between the e-Commerce, Marketing, e-Comm buyers, Design, Stores, Wholesale, and Creative teams to manage projects from conception through completion.

They will be responsible for the intake of all requests, scheduling, trafficking, and prioritizing of all projects and requests, ensuring all deadlines are met.

Primary Responsibilities

• Partner with Director of Brand & Creative Operations run daily creative status meetings and reviews, maintaining team resources and capacity for the teams’ projects in progress
• Develop meeting agendas according to creative approvals needed to stay on schedule
• Manage a large volume of projects; estimate time required and resources needed for project completion based on urgency and scope of work and communicate these needs effectively to the Director of Brand & Creative Operations and team
• Manage day-to-day workflow of all design and production projects, track, and monitor job progress and route projects
• Manage creative approvals : ensure that design, copy, and routing dates are met and that the final deliverables reflect the approved versions of artwork as approved by all departments
• Process project briefs and respond to emails in a timely manner to manage projects according to agreed-upon schedules
• Review the accuracy and completeness of all requests before processing to the designers and work with requesters to complete / correct information.
• Communicate status of projects with cross-functional teams as needed
• Continue to look for opportunities for process improvement and creative evolution
• Be proactive, anticipate possible problems and discuss solutions with the Operations and Creative team
• Lead & facilitate CFT & Exec Creative Review meetings ensuring alignment between marketing, e-Comm buyers, stores, creative, and executive teams, capturing all notes & recapping takeaways next steps
• Partner with the Director of Brand Creative Operations to build out the in-season process schedule, and own the meeting invites and plot out creative support for each moment
• Own the intake and project management of bi-weekly Off Process project requests
• Manage DAM project builds and maintenance

Qualifications, Skills, & Experience

• Bachelor’s Degree is preferred but not required
• At least 2-3+ years professional experience in creative project management
• Demonstrated alignment with TJ core values : Humble, Adaptable, Mindful GSD 2.0, & Curious
• Strong organizational, project management and time management skills
• Must be meticulous with details
• Ability to prioritize and multitask
• Highly motivated team player with the ability to build cross-functional relationship
• Exceptional communication and writing skills
• Proficient in Google Docs
• Experience with Notion
• Experience with DAM is a plus (but not required)
• Ability to laugh and have fun!
• Ability to be on-site in our HQ Office in Lower Manhattan 3 days per week

Some awesome reasons to join us at Tommy John :

• Employee Medical Insurance coverage paid 100% by Tommy John; 50% coverage for dependents
• Employee Voluntary Dental & Vision coverage paid 80% by Tommy John; 50% coverage for dependents
• Generous Paid Parental Leave
• Unlimited Paid Time Off
• Bonus Structure for FT HQ roles based on company performance
• 401(k) Plan
• Commuter Benefits through WageWorks
• Hybrid & Flexible Work Environment - most teams are in-office 3 days per week
• 3 Free Tommy John items at onboarding, plus a 50% Off Tommy John Employee Discount & a 25% Friends and Family Discount
• Team Culture rooted in Tommy John’s Core Values : Humble, Mindful, Adaptable, Curious, & GSD 2.0
• High level of collaboration, Culture Events, and a fully stocked kitchen & bar

Salary Range $65,000 to $75,000 annually

But, don't just take our word for it. Check out #WorkAtTommyJohn on Instagram for a behind the scenes look!

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