Madden Industrial Craftsmen is seeking an Industrial Field Service Technician for a long-term role with an organization based out of Clackamas, OR that installs, upgrades, and repairs palletizing equipment throughout the United States and Canada.
This role requires frequent travel, 75-90% of the time.
Pay : $30-$40 / hr + overtime and per diem
Field Service Technician Responsibilities :
- Ensure customer satisfaction through positive interactions.
- Accept assignments requiring both domestic and international travel (Canada), sometimes on short notice.
- Complete work to customer satisfaction and obtain necessary approvals.
- Adhere to safety guidelines and company policies.
- Assist in shop startups and technical phone support
- Communicate effectively with the Field Service Manager and team members regarding job progress and any issues.
- Problem-solve and pay attention to detail.
- Maintain confidentiality and work under pressure to meet deadlines.
- Travel safely and efficiently by air and car.
- Familiarity with motion control applications, operator interface design, and safety circuitry.
Field Service Technician Qualifications :
- Minimum two years of experience with large capital equipment design and operations.
- Strong mechanical aptitude with electromechanical systems experience.
- Minimum of five years of electrical troubleshooting experience, particularly with control panel wiring and sensors
- Minimum three years of Allen Bradley PLC experience or equivalent.
- Proficiency with the MS Office suite and ERP / MRP software.
- Current Passport or ability to attain one.
- Ability to lift and carry up to 50 pounds occasionally.
- Bend, stoop, twist, and squat occasionally.
- Visual acuity to ensure quality and accuracy.
Benefits :
- $30-$40 / hr
- Overtime opportunities
- Per diem
- Personal use of accrued credit card points from business travel
- 401(k) matching
- Paid Sick Leave
- Paid Holidays
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