Job Description
Job Description
Job Summary :
The Service Advisor at Napleton Auto Group in Chicago, Illinois is responsible for providing excellent customer service while maximizing sales opportunities in the automotive industry.
This is a Full Time, salary sales job as an individual contributor, offering a compensation range of $60,000 to $120,000 per year in a great working environment.
Compensation & Benefits :
- Competitive salary range of $60,000 to $120,000 per year
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid time off and company holidays
- Career advancement opportunities within Napleton Auto Group
- Discounts on automotive services and products
Responsibilities :
- Greet and assist customers in a friendly and professional manner
- Act as a liaison between customers and service technicians to communicate necessary repairs and maintenance
- Utilize sales techniques to promote automotive services and increase overall service sales
- Collaborate with service technicians to set realistic time frames for repairs and communicate updates to customers
- Maintain accurate records of customer information, service repairs, and sales transactions
- Follow up with customers after service to ensure satisfaction and address any concerns
- Meet and exceed sales goals and targets set by management
- Stay updated on automotive industry trends, products, and services
- Assist with administrative tasks such as scheduling appointments and answering customer inquiries
Requirements :
- Previous two years experience as a dealership Service Advisor.
- Excellent communication and customer service skills
- Strong interpersonal skills and the ability to work well within a team
- Attention to detail and strong organizational skills
- Knowledge of automotive repair and maintenance services
- Proficient computer skills and knowledge of office software
- Ability to work flexible hours, including evenings and weekends
EEOC Statement :
Napleton Auto Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Advisor, SecOps Engineering - Enterprise Logging Service Lead
Advisor, SecOps Engineering - Enterprise Logging Service Lead is responsible for defining the strategy, roadmap, and continuous improvement of the company's enterprise logging capabilities globally. Establish the long-term vision and roadmap for enterprise logging services aligned with business, sec...
Service Advisor
The responsibilities of a Service Advisor include greeting customers, listening to their needs, recommending maintenance and repair work, keep customers updated while their vehicle is in for service, and perform an active delivery with their customer when they are checking out with our cashier. Serv...
Service Advisor
From the Service Department to the Showroom, the Kowalis family simplified every process and created a high-end customer experience. In fact, it's dedication to world-class service that makes Kowalis Auto Group a positive place to shop and to work. Oversee service orders and flow of Drive Lane. ...
Truck Service Advisor I - PT (TA2510 Burr Street)
As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers a...
Service Advisor
Service Advisor to join our team! Excellent Opportunity and Pay! Apply today!. Ensure that customers receive prompt, courteous, and effective service. Prioritize required services, and be prepared to provide options upon request. Keep customer informed on completion times, service expenses, and po...
Service Advisor-Writer
Discounts on products and services. Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Ensure the daily inventory of technicians' time is consistently sold to service customers. ...
Bilingual Customer Service Advisor
Bilingual Customer Service Advisor. We are looking for talented Customer Service Advisors to join our team. Must be able to work from home with the following internet requirements: High-speed Internet Connection (Cable, Fiber, DSL) Mobile Broadband is not supported, this is satellite, wireless/cellu...
Service Technician/Advisor
As a Trek Service Technician/Advisor, no one day is the same as the last. You’ll troubleshoot repairs and service all kinds of bikes on the spot and install the awesome accessories customers select for their new bike! You’ll also be the first to have your hands on brand new models before they hit th...
Member Service Advisor
Assist Supervisor of Member Services to handle more complex questions and problems for other Member Service Representatives. REGIONAL federal credit union, a leading provider of banking products and financial services serving Northwest Indiana, is looking for a full time. Provide information to memb...
Service Advisor
Mike Anderson Chevrolet of Merrillville, a 10X GM Dealer of the Year award winner, is seeking a Service Advisor to come be a part of an efficient and profitable Service Department. As a Service Advisor, you will own our customer’s experience in the service lane. From greeting vehicle owners on the d...