If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Dallas, TX, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations.
Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey.
As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Client Care Specialist job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team?
If so, you should consider our Customer Service Representative position in Dallas, TX!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve.
As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Care Specialist job opening!
Responsibilities
- Handle patient scheduling, appointments, multi-phone line
- Gather new patient data; keep track of all patient referrals
- Disseminate information to patients; act as a go-between for patients and physicians
- Send and keep a log of all reports sent to doctors
- Collect all payments; insurance verification
- Collect / open mail; distribute mail to proper areas / people
- Send benefits paperwork to billing companies
- Handle all scheduling and ensuing communication
- Answer phones, act as a patient liaison, answer any questions from potential or current patients
- Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
- Collect new patient intake information; track all clinic referrals
- Fax reports to physicians; keep a log of incoming reports
- Verify Insurance and track insurance-covered visits; take copayments
- Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
- Communicate with the office manager and clinicians about scheduling / patient arrival
Required Skills
- High school diploma or equivalent
- Valid driver's license and reliable transportation
- Great communicator and multitasker, detail-oriented
- Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
- H.S. graduate or GED certificate
- Up-to-date DL and a dependable vehicle
- Excellent at handling details, communicating and multitasking
- Great demeanor, strong integrity and compassion
Customer Service Representative - Insurance License Required
Key Responsibilities:Handle incoming inquiries from clients regarding insurance productsDeliver exceptional customer service while meeting department goalsParticipate in customer service and operational trainingRequired Qualifications:High School Diploma1+ years of customer service experienceCollege...
Customer Service Representative (Office and Administrative Support)
Customer Support Specialist Summary and Highlights:. The Customer support agent, under direct supervision of a registered pharmacist working within a licensed pharmacy, performs the technical, nonjudgmental aspects of medication preparation, distribution, record keeping and inventory control. Custom...
Bilingual Bank Customer Service Representative (FULL-TIME & PART-TIME)
We are looking for customer service agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. This position supports customer service for bank customers. Minimum of (1) year of experience in a customer servic...
Warehouse Customer Service Representative
The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations and Asset Management, while utilizing excellent customer communication skills. RyderWarehouse Customer Service Representative. We are immediately hiring a Warehouse Customer Service Representat...
Customer Service Representative
Inside Sales Customer Service Representative – responsible for growing sales of customers and working with the sales team to develop/acquire new business opportunities. Professional Customer Service – anticipate requests of customers while creating and building strong customer relationships. Alphagr...
Customer Service Representative - TurboTax
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Medical Customer Service Representative - $18.46 per hour
Medical Customer Service Representative. Do you have experience working with customers, handling heavy inbound calls, and working in the medical field? CornerStone Staffing is seeking candidates that will assist with schedule refills, patient updates, and healthcare assistance. ...
Customer Service Representative
Be an integral part of a knowledgeable and respected company! We are looking for a rockstar CUSTOMER SERVICE REPRESENTATIVE to be the face and voice of our business to customers. ...
Customer Service Representative
Are you ready to power up your career? W3 Electric is actively seeking dynamic individuals to join our team as Phone Customer Service Specialists with a knack for sales! If you're a motivated, positive-minded self-starter who thrives in a sales-driven, fast-paced environment, we want YOU to help us ...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...