Job Title : Technical Writer
Location : Center Valley, PA 18034
Duration : 6+ months
Position Type : Hourly contract Position (W2 only)
NOTES :
Work schedule is hybrid. 2 days in the office, 3 days remote. In office days are any 2 between Tuesday - Thursday.
Responsibilities :
The Technical Writer is responsible for designing, writing, testing / verifying, editing, and delivering technical documentation for the Medical Service and Quality Management teams / QARA.
The incumbent will provide detailed, accurate, technical information in support of new or revised process or product related Quality / QARA documents.
PRIMARY DUTIES AND RESPONSIBILITIES
- Maintains a working knowledge of products and processes, necessary for the development of accurate, effective Quality Management documentation.
- Follows good documentation practices as established in the MSG Document and Change Control process, as well as the Labeling Review and Approval process, to ensure the proper distribution of controlled documents.
- Interfaces with Quality and Service personnel to ensure compliance with document quality and regulatory requirements. (QA / RA)
- Delivers clear written content, written for maximum simplicity and usability ensuring complex documentation is easily understandable.
- Develops, delivers, and proofs technical and promotional labeling for accuracy and compliance with product and process requirements.
- Tracks documentation-related issues via tracking tools and analyzes them to develop documented solutions and resolutions.
- Performs all other related duties as assigned.
- Simultaneously manage multiple projects at different stages, contributing to overall process improvement.
- Tracks documentation project statuses using the established departmental tools, e.g. :
- Tracker Tool
- Training Matrix
- Project Milestone files
Qualifications : Education :
Education :
Bachelor’s degree in English, Science or Business preferred or equivalent knowledge and / or experience required.
Experience :
2-5 years technical writing, proofing or document editing experience. Concentration on business, Quality or regulated (FDA) documentation preferred.
Skills :
Must be proficient in the use of desktop authoring tools (e.g., Microsoft Office Suite : Word / Excel, Adobe Acrobat, etc.
LiveCycle, InDesign, AEM or CMS experience would be beneficial.
- Strong written / oral communication and presentation skills are required.
- Excellent documentation, technical writing and proofreading skills
- Ability to interact with all levels of the organization
- Must have knowledge of computer hardware / software.
Competencies :
- Action Oriented
- Compose & Writing Text / Documents
- Demonstrates Decision Quality
- Drives Results
- Situational Adaptability