Executive Meeting Manager

Executive Meeting Manager duties include, but are not limited to :

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• Communicate with group clients to detail their program / event and produce the necessary resume and / or BEO's for the operations team (timing, flow, set-up, etc).
• Follow terms and conditions of contract to support the account executive.
• Ensure that written communication is produced and distributed on time to the operations team.
• Develop client menus, write contracts (BEO's) and letters, as well as organize all other arrangements as they relate to assisting clients with planning events.
• Serve as liaison to other departments and / or partners in the sale of additional products and services (PSAV, Elite Media, CDI Printing, shipping, etc).
• Oversee operational execution of program, keeping sales apprised.

Executive Meeting Manager Duties & Responsibilities :

• Solicit new catering business; develop existing customers; manage repeat client portfolio through prospecting, outside sales calls, and site inspections.
• Prepare well-choreographed proposals and presentations.
• Maintain quality execution of events to exceed guest satisfaction survey goals.
• Prepare and conduct presentations to local destination companies; maintain database of contacts for quarterly engagement.
• Planning menus; working with Chef on custom creations when needed; upselling.
• Providing detailed and concise event details to operations team for execution (group resumes, BEO's, etc).
• Oversight of events in conjunction with banquet captain to ensure execution and cultivate rebooking.
• Understanding and managing budget expectations to achieve goals.
• Ability to negotiate catering contracts within company guidelines and revenue parameters.
• Site inspections with prospective clients; tasting events when appropriate; pre-planning walk through as needed / requested.
• Knowledge of market segmentation; catering trends for recommendations.
• Build network with destination management companies for referrals; schedule events to keep them engaged throughout the year.
• Develop and execute action plans to include scheduled / qualified outside sales calls on a monthly basis; maintain a database of contacts to keep updated on hotel and to promote specials / opportunities.

Additional responsibilities applicable to both roles :

• Work with operations team to complete billing; posting of reward points and / or check requests for refunds / rebates, etc.
• Work with operations team to ensure reservations are on pace and address cut-off with guest; follow up with supporting communication for possible attrition and / or short fall in achieving revenue minimums.
• Work with operations team to ensure all details are covered and program / event is executed to meet / exceed client expectations.

Qualifications :

Preferred Behaviors :

• Team Player : Works well as a member of a group.
• Enthusiastic : Shows intense and eager enjoyment and interest.
• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well.
• Dedicated : Devoted to a task or purpose with loyalty or integrity.

Experience :

One year previous experience preferred.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.

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