Patient Services Representative

Join our dynamic team at Envision Eye Care in Bristol, TN, where your role as a Full Time Patient Services Representative will be crucial in delivering exceptional patient experiences. This onsite position offers the opportunity to work closely with a dedicated team in a fast-paced, customer-focused environment, contributing to a high-performance culture that values optimism and respect. Expect competitive pay starting from $14 per hour, reflecting our commitment to attracting driven individuals who do the right thing. This role not only enhances your professional skill set but also allows you to be part of a forward-thinking organization that prioritizes patient care and satisfaction. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Take the next step in your career by applying now to become a vital part of our mission in eye care excellence.

What would you do as a Patient Services Representative

As a Full Time Patient Services Representative at Envision Eye Care, your daily responsibilities will revolve around providing outstanding customer service to our patients. You will greet and check in patients, ensuring a warm and welcoming atmosphere while handling appointment scheduling and confirmations efficiently. You will also manage patient inquiries, providing accurate information about our services and assisting with any concerns.

Daily tasks will include maintaining organized patient records, processing paperwork, and coordinating with our clinical team to ensure a seamless patient experience. Additionally, you will play an essential role in maintaining the cleanliness and organization of the front office area. This position demands high attention to detail and exceptional communication skills to create positive interactions, reflecting our core values of respect and professionalism.

What we're looking for in a Patient Services Representative

To excel as a Full Time Patient Services Representative at Envision Eye Care, several key skills and attributes are essential. Strong communication skills are paramount, as you will interact with patients and team members daily, conveying information clearly and compassionately. Customer service orientation is crucial, requiring a positive demeanor and the ability to address inquiries and concerns with empathy and professionalism. Organizational skills will help you manage multiple tasks, such as appointment scheduling and maintaining accurate patient records, while attention to detail ensures that all information is captured correctly.

Additionally, problem-solving abilities are vital for addressing unexpected challenges that may arise, helping to maintain a smooth workflow. A collaborative mindset will enhance your interactions with the clinical team, fostering a supportive and efficient environment that aligns with our company values. Finally, a strong work ethic and drive will contribute to a high-performance culture that benefits both patients and colleagues.

Join us!

If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!