The Patient Access Specialist provides physicians, patients and families with scheduling services for outpatient or inpatient procedures provided by McLeod Regional Medical Center, McLeod Medical Center Darlington or McLeod Medical Center Dillon.
Scheduling services consist of initial or new patient scheduling, cancellations of previously scheduled appointments and rebooking appointments as needed.
Scheduling representatives understand that they serve both the external customers of the patients and physicians, but also server the internal customers of the departments of all three medical centers.
Work Schedule
80 hours biweekly as scheduled
Experience Required
Minimum 2 years data entry / computer experience preferred.
Advanced knowledge of Windows based computer systems required.
Written and verbal communication skills with persons of all ages and diverse backgrounds required.
Minimum 2 years experience in call center preferred.
Healthcare call center preferred.
Knowledge of medical terminology preferred.
Experience with or other medical scheduling software preferred.
Experience with Siemens Invision products preferred.
Experience with Lotus Notes preferred.
Problem solving and performance improvement skills preferred.
Patient Access Specialist, PRN, Evenings
This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Refers patients who may need extended term...
Patient Access Specialist
This position is responsible for greeting, collecting and processing all non-scheduled patients to gather the necessary demographic information required in accordance with all regulations and hospital policies to provide care for the patients, procure reimbursement verification from third parties an...
Patient Access Specialist, PRN, Evening
This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Refers patients who may need extended term...
Patient Access Specialist, FT, Evening
This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Refers patients who may need extended term...
Patient Access Specialist, FT, Bilingual Spanish preferred
This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Refers patients who may need extended term...
Patient Access Specialist
This position is responsible for greeting, collecting and processing all non-scheduled patients to gather the necessary demographic information required in accordance with all regulations and hospital policies to provide care for the patients, procure reimbursement verification from third parties an...
Patient Access Specialist - PRN Day
This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Refers patients who may need extended ter...
Patient Access Specialist, PT (every other weekend and 1 day a week - 3rd Shift)
This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Refers patients who may need extended term...
Patient Access Specialist - PRN Every other weekend/ Hours Vary
This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Refers patients who may need extended ter...
Patient Access Specialist, FT, Days
This includes, but is not limited to, Privacy Notice, Patient Rights and Responsibilities, Patient Rights in Healthcare Decisions Brochure, Medicare Booklet, schedules, productivity logs, monthly collection reports, patient armbands, patient valuables, etc. Refers patients who may need extended ter...