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Salesforce Solution Analyst

Salesforce Solution Analyst

Noblesoft TechnologiesFL, United States
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Position-Salesforce Solution Analyst

Location-Boca Raton, FL (REMOTE)

Mandatory Skills

Must haves :

  • Salesforce knowledge - CG cloud, service cloud
  • Solutioning background is a plus
  • Strong understanding of Salesforce requirements - able to determine gaps, etc.

Job Role

  • Acts as a bridge between business needs and the technical capabilities of the Salesforce platform.
  • Their primary goal is to ensure the company effectively uses Salesforce to solve business problems, improve processes, and achieve strategic objectives.
  • Unlike a Salesforce Administrator, a BA focuses on strategic projects and business improvement rather than day-to-day operational tasks.
  • Key Responsibilities

  • Requirements Gathering : documenting business requirements for new features and enhancements on the Salesforce platform.
  • Solution Design : Developing and proposing data-driven solutions that leverage Salesforce capabilities to address business challenges and improve processes.
  • Project management :
  • Author detailed user stories with acceptance criteria to guide the development team.
  • Testing and deployment :
  • Assist with Quality Assurance (QA) and lead User Acceptance Testing (UAT) to ensure the solution meets business requirements.
  • Training and support :
  • Develop training materials and conduct training sessions for end-users on new features and best practices.
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    Salesforce Analyst • FL, United States