Search jobs > Downey, CA > System support specialist

Senior Systems Specialist, District Support

Los Angeles County Office of Education
Downey, CA, United States
$73.5K-$91.3K a year
Full-time

Salary : $73,536.00 - $91,308.00 Annually

Location : Downey, CA

Job Type : Full-time

Job Number : 24-8013

Department : Business Services

Division : School Financial Services

Opening Date : 06 / 18 / 2024

Closing Date : 7 / 2 / 2024 5 : 00 PM Pacific

Bulletin

An equal opportunity employer fostering a workforce that embraces and reflects

the rich diversity of Los Angeles County

Senior Systems Specialist, District Support $6128 to $7609 Monthly

Insurance :

Your choice of several medical, dental, vision, and life insurance plans

To learn more, visit :

Online applications

must be submitted by :

07 / 02 / 2024

5 : 00 P.M. (Pacific)

Retirement :

PERS Defined Benefit Plan

Paid Time Off :

12 vacation, 15 holidays, and 12 illness days.

Under general supervision, the Senior Systems Specialist, District Support researches, diagnoses and assesses human resources information, payroll, and / or retirement systems features, functions or reports, runs tests, provides specialized application assistance, training and support to county-wide local education agency clients based on knowledge of assigned system features and client needs, and provides work direction and guidance to Systems Specialists and clerical staff.

The Well Qualified Candidate Will Possess the Following

Knowledge :

  • Terminology, methods, and techniques of research, testing and assessment of automated systems
  • Input and data retrieval procedures for retirement and payroll databases and computerized systems
  • Federal and state statutes, codes, laws, regulations, bargaining labor agreements, policies and procedures related to retirement and payroll processing, time reporting, personnel assignments, deduction control, and retirement accounting
  • Training techniques
  • Microsoft Office Word, Excel, and other Microsoft Office applications
  • Basic arithmetic

Competencies :

  • Critical Thinking - Analytically and logically evaluating information, propositions, and claims
  • Mathematical Facility - Performing computations and solving mathematical problems
  • Learning Agility - Seeking learning opportunities and applying the lessons to one's work
  • Legal & Regulatory Navigation - Understanding, interpreting, and ensuring compliance with laws and regulations
  • Professional & Technical Expertise - Applying technical subject matter to the job
  • Using Technology - Working with electronic hardware and software applications
  • Attention to Detail - Focusing on the details of work content, work steps, and final work products
  • Self-Management - Showing personal organization, self-discipline, and dependability
  • Oral Communication - Engaging effectively in dialogue
  • Writing - Communicating effectively in writing
  • Customer Focus - Attending to the needs and expectation of customers
  • Relationship Building - Establishing rapport and maintaining mutually productive relationships
  • Teamwork - Collaborating with others to achieve shared goals
  • Cultural Proficiency - Modeling communication and interaction that respect and include all individuals and their languages, abilities, religions and cultures

Required Education and Experience Education : Graduation from high school or equivalent is required.

Experience : Three years of automated business systems experience that include one year of human resources information, payroll, and / or retirement systems processing experience entering, updating, or monitoring data and resolving related issues using human resources information, payroll, and / or retirement systems (e.

g. LACOE's Human Resources System (HRS)).

Additional Requirements : College coursework in accounting, business or personnel administration is desirable. Experience in a public school or county office is desirable.

A valid California driver's license and the availability of private transportation or the ability to provide transportation between job sites may be required.

Hybrid remote schedules may be available. To ensure the health and safety of its staff, LACOE may require employees to provide evidence of full vaccination against COVID-19.

Selection Process Candidates who meet the minimum requirements above will be invited to participate in an examination that may consist of a Performance Exam and a Structured Interview.

Contact

For information about the examination process you may send an e-mail to

Shawn Toyohara at toyohara shawn@lacoe.edu

For general inquiries please call 562.803.8360 (Mon- Fri 8 : 00 am - 5 : 00 pm)

For complete application information, please go to

LACOE Personnel Commission, 9300 Imperial Hwy, EC-Annex, Downey, CA 90242

Additional Information Minimum qualifications must be met by the close of filing date. For more information, please go to For additional information on our testing procedures, please visit Applicant Resources on our website.

Selection and promotion are based on a competitive examination process. Candidates who pass all exam parts are ranked according to overall exam score and placed on an eligibility (hiring) list.

Vacant positions are filled from the top three ranks. Eligibility lasts for 12 months; however, additional recruitment may occur under a separate bulletin with additional candidates being merged onto the eligibility list.

Some positions that involve public contact may require bilingual proficiency for which selective certification may apply (Education Code 45277.

5). In addition, the eligibility list resulting from this examination may be used to fill vacancies in related job classifications for which no eligibility list exists (Education Code 45272).

Veterans' Credit may be awarded for entry jobs.

Reasonable accommodations in completing an application, testing, and employment are available to individuals with disabilities.

If you would like to request an accommodation, please call 562.803.8360 as early as possible.

This examination is authorized as Dual, open to the public and promotional for LACOE employees.

Recruitment ID : 24-8013

This announcement does not constitute an implied contract. Any part of this announcement is subject to change.

Based on full-time assignment :

  • Although new employees usually begin at the first salary step, advanced salary step placement may be requested
  • 12 vacation days per year, 18 after 7 years of service
  • 15 paid holidays per year
  • 12 paid sick days annually
  • Insurance includes health, medical, dental, vision and group life
  • Retirement CALPERS combined with Social Security, and pre-tax retirement savings account options

PLEASE READ THE FOLLOWING STATEMENT : Answer the following questions as truthfully and accurately as possible. You are not expected to answer at the highest level of each of these items to be qualified.

The application will be evaluated for minimum qualifications. Your responses to the supplemental questions below may also be used to determine your qualifications beyond the minimum qualification requirements for this classification in a training and experience (T&E) evaluation.

Referring to your application / resume, listing "see resume", or incomplete responses will NOT qualify as a response to any question.

Questions that are answered in this method will be considered INCOMPLETE and may result in DISQUALIFICATION.

You are required to answer ALL of the supplemental questions as truthfully and accurately as possible. Your responses to these questions are subject to verification and may be assessed in subsequent examination parts.

All experience, education, training, and certification must be included in your application in order to be considered. Any sign of deliberate misinformation or intentional exaggeration will result in disqualification from this examination process and possible bar from future employment opportunities with the Los Angeles County Office of Education (LACOE).

Select "Yes" if you have read, understood, and agree to the above statements.

Select "No" if you have read, understood, and DO NOT agree with the above statements and voluntarily withdraw your application for this position.

Do you possess a valid current driver's license?

Please note : Individuals with out of state driver's license are expected to obtain a California driver's license if selected for the position.

What is your highest level of education?

Please Note : Proof of education will be required. Degrees must be earned from an institution of higher learning recognized by the Council for Higher Education.

Foreign degrees and credit units require translation and equivalency established by an agency recognized by the Commission on Teacher Credentialing.

  • No education
  • High School Diploma or GED equivalent
  • Some college coursework but no degree
  • Associate's Degree
  • Bachelor's Degree
  • Graduate Degree

How many years of experience do you have using automated business systems?

  • No experience
  • Less than 1 year
  • 1 year, but less than 2 years
  • 2 years, but less than 3 years
  • 3 years, but less than 4 years
  • 4 or more years

Please describe your experience in automated business systems.

For each related experience, please include :

a) Your job title(s)

b) Name of the organization(s)

c) Job duties / responsibilities related to automated business system(s)

d) Name of the automated business system(s) you used

e) Length(s) of employment

If no experience in this area, list "n / a".

Please select ALL technical areas in which you have ONE year or more processing experience entering, updating, or monitoring data AND resolving related issues in automated human resources, payroll, and / or retirement business systems.

  • Human Resources Information
  • Payroll
  • Retirement
  • No experience in areas listed

Regarding your human resources information, payroll, and / or retirement systems processing experience entering, updating, or monitoring data AND resolving related issues in automated business systems using Human Resources Information, Payroll, and / or Retirement Systems, please provide the following information for EACH area selected in the previous question.

a) Your job title(s)

b) Name of the organization(s)

c) Job duties related to entering, updating, or monitoring data for technical areas selected

d) Job duties related to resolving related issues for technical areas selected

e) Name of the automated business systems(s) you used

f) Length(s) of employment

If no experience in this area, list "n / a".

Required Question

7 days ago
Related jobs
Promoted
VirtualVocations
Norwalk, California

A company is looking for a Senior Customer Support Specialist in Logistics & Customer Support. ...

Mediabistro
Los Angeles, California

We have an opening for an ERP software support specialist to assist our clients with AIMS360. ...

Promoted
VirtualVocations
Norwalk, California

A company is looking for an Enterprise Systems Support Specialist. ...

Army National Guard
Los Angeles, California

Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems. Communication is the pulse of...

Promoted
VirtualVocations
Inglewood, California
Remote

Key Responsibilities:Supporting the company's ArcDigital Webhosting PlatformProcessing filings and posting regulatory documentsProviding technical support to clients and serving as an escalation point for issuesRequired Qualifications:Minimum of 2 years practical working experience in software/appli...

AIMS360
Los Angeles, California

We have an opening for an ERP softwaresupport specialist to assist our clients withAIMS360. ...

AIMS360
Los Angeles, California

We have an opening for an ERP software implementation specialist to assist our clients with implementing AIMS360. ...

Mayfield Senior School
Pasadena, California

Mayfield Senior School of the Holy Child Jesus, a 9-12 independent Catholic girls’ school in Pasadena, California, seeks a highly responsive and customer-service driven Technology Support Specialist to provide support to students, faculty, and staff in a school with a student-owned 1:1 program. Repo...

Apex Systems
Los Angeles, California

Strong technical knowledge of computers, networks, systems & the Internet including the ability to:Answer basic troubleshooting questions for desktop computers / laptopsSupport and maintain a LAN/ServerInstall system changesProvide sign-on maintenance/assistanceSet-up and maintain networked computer...

AIMS360
Los Angeles, California

We have an opening for an ERP software support specialist to assist our clients with AIMS360. ...