Senior Product Manager (Hybrid Work Schedule)

Description

Position at Parts Town

See What We’re All About

As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family.

Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, you have to demonstrate our core values and keep safety as your #1 priority, that’s key.

But we’re also looking for unique enthusiasm, high integrity, courage to embrace change and if you know a few jokes, that puts you on the top of our list.

Do you have a genius-level knowledge of foodservice equipment parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds.

That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc.

5000 list, fifteen years in a row, and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for four consecutive years in 2020, 2021, 2022, and 2023.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat Apply Today!

Perks

• Parts Town Pride check out our virtual tour and culture!
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On-demand pay options : Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k / 401k match, employee assistance programs and time away don’t worry, we’ve got you covered.

The Job at a Glance

As a Senior Product Manager (internally known as Product Search Wizard), you will lead the strategy of our International E-commerce journey and work to continuously improve the customer experience in innovative ways.

You will be responsible for directing the efforts of an agile team to deliver feature enhancements and industry-first innovations that delight customers and help fuel the tremendous growth of Parts Town.

You will work closely with business partners and end users to understand the needs of the customer and solve problems. You will evangelize your solutions and report back the value being driven to senior stakeholders.

If this sounds like something you were born to do, then we would like you to apply!

A Typical Day

• Establish, own, and drive the strategy for your product domain based on customer research, user analytics, and stakeholder feedback
• Actively engage with engineers, designers, stakeholders, and customers to follow a 5D product lifecycle, owning the definition, discovery, design, development, and delivery of features and innovations
• Build your roadmap, and prioritize projects based on value to the customer and business
• Lead agile ceremonies for your scrum team including daily scrum calls, sprint planning, story refinement, sprint demos, and retrospectives
• Communicate to product leaders and stakeholders your roadmap and deliverables through project briefs, live demos, and sharable artifacts
• Write Epics and Stories in Jira that align with your roadmap and communicate effectively what needs to be delivered by the development team
• Along with QA, perform User Acceptance Testing of your features to ensure the development meets the expected vision for your product
• Participate in CRO efforts through A / B testing and iteration to continuously improve the customer experience
• Evangelize the new capabilities you bring to life through training and demonstrations to internal and external teams, and partnering with marketing leaders to build a communication strategy.

To Land This Opportunity

• You have 5+ years of experience as a Product Manager and / or Product Leader, driving development in an agile environment for e-commerce websites and applications
• You’re an all-star communicator (written and verbal) and have a passion for delivering exceptional customer experiences
• You possess a strong knowledge of agile techniques and best practices and advocate for modern software development practices
• You can operate at a strategic level and dive deep into technical details and complexity with ease. You can readily communicate technical and complex topics to non-technical audiences
• You can handle (and enjoy the variety of) shifting priorities We are a fast-growing company, and that means being nimble to capitalize on opportunities when they arise
• You just find a way to get things done You obsess over the details, and you deliver
• You appreciate how exciting and rare it is to work at a company with such extraordinarily sustained growth Success means more opportunities to develop and deliver truly innovative technology, and that motivates you.

About Your Future Team

The Ecommerce team is a fast-growing group that embraces the rapid change that comes with incredible growth. We bring our whole selves to work each day - personality and all - in true Parts Town style.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.

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Remote working / work at home options are available for this role.