DIRECTOR DINING SERVICES - K12 - Phoenix, AZ metro area

Chartwells K12

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs.

With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent.

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Job Summary

Are you ready to dive into the dynamic world of dining services management? This position is not just a job-it's an exhilarating opportunity for an enthusiastic individual to embark on a thrilling journey of skill development and career growth.

Working under the direct supervision of an Area Director and benefiting from mentorship by seasoned leaders like a successful Director of Dining Services or Resident District Manager, you'll be immersed in every facet of the operation.

From mastering culinary innovation to honing your leadership prowess, this role is your ticket to becoming a force to be reckoned with in the dining services industry.

Key responsibilities and learning objectives include :

• Shadowing and assisting the Director of Dining Services in leading salaried managers and hourly associates.
• Observing and participating in the overall direction, coordination, and evaluation of the account under the Director's guidance.
• Assisting with interviewing new associates under the Director's supervision and learning recruitment standard processes.
• Participating in training programs for associate onboarding, task delegation, and performance management.
• Learning and practicing effective communication to address customer complaints and resolve issues alongside the Director.
• Observing the Director in preparing and managing the annual budget and gaining an understanding of financial processes within the department.
• Learning to utilize company systems for reports like inventory, cash flow, production, payroll, and timesheets through guided practice.
• Learning to utilize company systems for cost control like menu forecasting and labor scheduling.
• Shadowing the Director and other staff to understand how food and beverage items are prepared, presented, and served according to company standards for quality, safety, sanitation (HACCP and OSHA), and portion control.
• Gradually gaining hands-on experience in food preparation tasks under close supervision, adhering to safety and sanitation guidelines, and in compliance with USDA programs.

Preferred Qualifications :

• B.S. Degree in Food Services Technology / Management or related field; or A.A. Degree plus four years of directly related experience preferred.
• Five plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
• Solid understanding of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Previous P&L accountability or contract-managed service experience is desirable.
• Strong supervisory, leadership, management, and coaching skills.
• Strong communication skills, both written and verbal, with the ability to communicate on various levels.
• Excellent financial, budgetary, accounting, and computational skills.
• Proficient digital literacy including various computer programs, Microsoft Office programs, e-mail, and the Internet.
• ServSafe Certified.
30+ days ago