Urban Outfitters Visual Merchandising Manager

Location :

This position is located at 260 Americana Way, Glendale, California, 91210 United States

Role Summary :

In collaboration with the store team, the Visual Merchandising Manager supports the operations of the store with an emphasis on merchandising and display to create an inspiring and dynamic visual experience for the customer.

Role Responsibilities :

Brand Experience

Acts as a brand representative reflective of the company values; partners with the Display Artist and Department Managers on the creation of an engaging visual experience that appeals to the UO customer

Delivers exceptional customer experiences that are engaging and personalized, yet efficient

Takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment

Leadership + Team Management

Supports the recruiting, hiring, mentoring, and training of department and display candidates to drive bench and succession planning;

maintains responsibility and ownership of own development and professional growth

Sets clear objectives and expectations by coaching team members on store processes, business analysis, merchandise placement and standards, visual display

Inspires team through shared fate, creativity, and empowerment; tailors motivation to the individual and leveraging the strengths of the team

Visual + Business Operations

Manages visual direction of display and merchandising process from planning through execution to meet company expectations, budgets, and timeline

Assesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience

Drives an effective shipment and omni process to prioritize getting product to the customer; takes a forward-thinking approach to make a strategic plan for execution and recovery of sell through and markdowns

Takes an active role in daily operating processes through payroll management and adapting the zone and visual support to the needs of the business

Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Communication + Relationships

Facilitates the sharing of product knowledge, current trends, visual priorities and brand messaging through daily meetings with the team and customer

Checks in with Store Manager, Assistant Manager, and Display Artist to maintain communication and teamwork on completing store objectives;

encourage and demonstrate adaptability to affect change and successfully execute a shared vision

Stays current and responds to interoffice communication while ensuring important Company information reaches all levels of the team;

provides global product and visual feedback to Store Manager and District Manager

Role Qualifications :

Passion for UO brand

3+ years store visual merchandising and leadership experience

Strong merchant skills and a history of delivering financial results

Experience with floor planning

Proven record of developing great talent

Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks :

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status.

Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

Pay Range :

USD $28.00 - USD $31.50 / Hr.

Urban Outfitters Wage Transparency :

To view information related to various state-specific wage transparency laws, . Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may resultin bringing the total compensation to a higher range.

EEO Statement :

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.

We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.