Data Platform Support Engineer (Remote)

WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks.

We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity.

Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level.

Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

If you want to know about the requirements for this role, read on for all the relevant information.

About The Role

As a member of our Data Operations team, this role involves monitoring, maintaining, and supporting AWS data platform infrastructure, critical data pipelines and enterprise dashboards within defined SLAs.

Handling infrastructure, CI / CD release pipelines, and collaborating within cross-functional teams are also essential aspects of your responsibilities.

What You’ll Do

• Ability to analyze and resolve issues with AWS hosted data platforms (ETL / ELT / Python / Snowflake / Tableau / Airflow, etc) in accordance with business SLAs.
• Experience working in a 24x7 operational support rotation combined with offshore, near-shore data tech team members.
• Manage incoming data related requests and promptly prioritizing and resolving a wide range of data pipeline, reporting and access related inquiries.

Resolution may include in-depth analysis, troubleshooting, and working with other internal teams.

Experience designing, building and operating robust data systems with reliable monitoring and logging practices.

What You'll Need

• 6+ years of Data Operations / Production Environment / SRE Support experience, 3+ years of experience with AWS, Snowflake, DBT / Python, Airflow, Tableau, CI / CD tools.
• Own end-to-end production-level data operations tasks including tickets management, data pipeline processes, and access related requests (automated / manual) from multiple teams.
• Lead the development of standards and procedures to maximize Database and reporting platform’s performance, scalability, resilience, Role Based Access Control, security and data integrity.
• Design, implement and run resilient highly available solutions; Implement monitoring, data health check and access security attestation scripts;
• Use modern infrastructure as code’ and orchestration tools to reduce manual operations where practically possible.
• Be available during the on-call rotation.

Bonus Points

Certification - AWS SysOps Administrator - Associate OR AWS Developer Associate.

Benefits Of Working At CrowdStrike

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration.

CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed.

Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action.

By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.

com for further assistance.

CrowdStrike participates in the E-Verify program.

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.

S. is $95,000 - $155,000 per year + variable / incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.

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Remote working / work at home options are available for this role.