Job Description
Job Description
Benefits / Perks
- Competitive Hourly Wage
- Membership and Product Commission
- Discounted facials
- Friends & Family Discount on Services
- 35% Product Discount
- Training and growth opportunities
Qualifications
- Outstanding customer service and problem-solving skills
- Ability to prioritize and multi-task within a fast-paced environment
- Able to initiate tasks and perform duties without direction
- Excellent communication skills.
- Friendly and professional phone and email etiquette
- Must have superior organizational skills
- Flexibility to work weekends, opening shifts, and closing shifts
Job Summary
You are the foundation of our organization's success. You are an expert in creating a world-class guest experience in our shops.
You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.
Responsibilities
- Provide high-level customer service and hospitality to clients.
- Educate clients on current promotions, memberships, packages, and future appointments.
- Assists with re-stocking products and assist clients with product sales and returns.
- Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
- Support the Skin Therapists to ensure a successful check-in and check-out process.
- Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
- Assist with the training and coaching of new hires.
Who we are :
At Heyday, were cutting through the noise in the skincare industry to help you discover your healthiest skin so you can put your best face forward.
With locations across the country, we provide personalized facial treatments, everyday skincare guidance from our expert estheticians, and powerful products that let you feel the difference.
- Weve been named Best Facial by New York Magazine,
- Performed over 500,000 facials
- Weve tried countless products and collected valuable skincare data the entire way.
Oh, and the word Heyday... it means the period of your life when youre at your prime. We believe every day should be your Heyday we happen to start with skin.
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