Operations Analyst

KGPCo is the go-to partner for Communications Service Providers. Our customers rely on our extensive range of network solutions and services to help them build, maintain, and transform networks that connect the world.

The communications industry is evolving every day and we are at the frontline of these innovations. From ground to cloud, the work we do is transforming networks and impacting communities nationwide.

It’s work that happens because of our motivated teams of doers and problem solvers.

Our Core Values define how we do business :

• The Customer is Everything.
• Relationships Matter. All of Them.
• Question Things. Take Action.
• Work Hard. Work Smart. Enjoy the Experience.
• Growth Mindset.

It’s not just a job it’s a step in your career!

PAY : $65,000 - $75,000

HOURS : 8 AM - 5 PM (M-F)

ATTN : THIS IS NOT A REMOTE POSITION

SUMMARY :

Operations Analyst will have a primary focus on initiatives to increase operational efficiency and for material movement execution, and operations analytics while maintaining a very high level of customer service.

QUALIFICATION REQUIREMENTS :

• The requirements listed below are representative of the knowledge, skill, and / or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Shift work may be required and assigned.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following; other duties may be assigned :

• Utilize statistical analyses, industry knowledge, and other data to devise workable solutions to operational challenges.
• Work closely with Operations Management, Shipping, and Procurement to assist in optimizing efficiency, productivity, and workflow processes associated with the day-to-day operations.
• Conduct extensive MS Excel-based analyses.
• Develop and maintain management’s reporting requirements including automation and ad hoc requests.
• Tracking facility-wide supplies consumption and reordering based on need.
• Point out significant anomalies in reporting to the Operations Management Team.
• Review the accuracy of all reporting.
• Report systemic problems to appropriate parties for timely resolution.
• Maintains a professional, helpful attitude in dealings with co-workers, supervisors, and their departmental personnel at all times.
• Uphold the values of KGPCo by setting an example and holding the team accountable.
• Demonstrate practical application of quality concepts such as 5S and Kaizen to improve the quality performance of assigned areas of responsibility.
• Work within and promote established safety and quality standards.
• The ability to manipulate large data sets to determine specific actions.
• Knowledge of data mining, business intelligence tools, and analysis.
• Strong organizational, interpersonal, and written / verbal communication skills.
• Ability to handle multiple projects and responsibilities within time constraints.
• Ability to solve problems and analyze data.
• Ability to think and work independently but also work well in teams.
• Eagerness to learn and accept challenges.
• MS SQL (or equivalent) and MS Access-based data mining experience to extract data from multiple sources.
• Experience in warehousing and distribution is preferred.
• Ability to prepare written materials and deliver training presentations using Microsoft PowerPoint.
• Have a basic knowledge and understanding of quality concepts such as kaizen / lean six-sigma / 5S principles.
• Strong organizational, analytical, and motivational skills along with a creative and innovative approach to problem-solving and the ability to thrive in a metrics-driven, results-based environment.

Desire to work in a fast-paced environment.

Other duties as assigned.

QUALIFICATIONS :

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and / or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and / or EXPERIENCE :

BS / BA degree, preferably in Business, Supply Chain Operations Research, Math, or other technical area required; or equivalent experience.

LANGUAGE SKILLS :

Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence;

ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the Company.

MATHEMATICAL SKILLS :

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals;

ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY :

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to sit, use hands to finger, handle or feel objects, tools, or controls, and reach with hands and arms.

The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl.

Specific vision abilities required by this position include close vision, color vision, peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to the risk of electrical shock.

The noise level in the work environment is usually moderate.

BENEFITS :

• Medical, Dental, Vision, and Supplemental insurance plans
• Flexible Spending Accounts
• 401(k) with Company match
• Generous vacation, holiday, and sick / safe time
• Pet insurance for our non-human family members

KGPCo is an Equal Opportunity Employer M / F / Veteran / Disability / Sexual Orientation / Gender Identity

About KGPCo :

KGPCo is a key strategic partner to the world’s leading communication and technology companies creating the next generation of networks.

By uniquely combining Network Services and Supply Chain Solutions to build, optimize, and maintain networks, our team’s unmatched expertise enables our customers to navigate today’s challenges, implement tomorrow’s innovations, and build the future.

KGPCo OneTouch™ provides a single source for everything from design and architecture to production and sourcing to installation and support.

From ground to cloud, KGPCo is the only company in the industry that offers a complete range of solutions and an integrated approach to build, optimize, and maintain networks.

Since 1973, KGPCo has built unique offerings of Supply Chain, Distribution, Integration Services, and Network Services including OSP, ISP and Network Cloud by understanding industry challenges and relying on the solid foundation of hard work and perseverance established by founders Kathleen and Dale Putrah.

It’s this legacy that has established an unequaled Customer First philosophy for KGPCo - Products, Services, and Network Cloud.