Customer Service Manager, Component Foams (Remote)

Talentify.io
Little Ferry, New Jersey, US
Remote
Full-time

Employer Industry : Manufacturing

Ensure all your application information is up to date and in order before applying for this opportunity.

Why Consider This Job Opportunity

  • Competitive salary
  • Opportunities for career advancement and growth within the organization
  • Remote work flexibility
  • Supportive and collaborative work environment
  • Chance to make a positive impact on customer satisfaction and sales volume

What To Expect (Job Responsibilities)

  • Monitoring overall sales operations process and service on all Component Foam orders
  • Managing customer relationships, issue resolution, and cost center budget
  • Driving effective customer order handling and shipping procedures
  • Providing leadership to on-site and remote customer service representatives
  • Implementing and monitoring sales and marketing strategy in Customer Service

What Is Required (Qualifications)

  • Bachelor’s degree in a related field preferred
  • Minimum 5 years of related work experience managing a customer service environment
  • Effective leader with strong communication skills
  • Professional written and verbal communication skills
  • SAP Super User with knowledge of Microsoft Office applications preferred

How To Stand Out (Preferred Qualifications)

  • Experience managing remote employees
  • Approximately 5% domestic travel

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Remote working / work at home options are available for this role.

4 days ago
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