Housekeeper

Job Description

Job Description

SUMMARY OF JOB :

Responsible for performing daily activities of the housekeeping department in accordance with federal, state, and local standards and Villa policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Resident room inspections per schedule.
• Floor care inspections as per schedule.
• Retrieve supplies for co-workers as needed.
• Follow up on daily assignment sheets.
• Maintain floors by dust mopping, wet mopping, scrubbing, refinishing, etc.
• Wash interior and exterior of windows.
• Scour sinks, tubs, and showers.
• Polish and shine stainless steel, ceramic tile.
• Clean offices, resident rooms, lavatories, ancillary areas, etc.
• Maintain carpet by vacuuming, shampooing, extracting, etc.
• Restock supplies of soap, paper towels, toilet tissue, etc.
• Move furniture.
• Collect trash.
• Follow safety procedures to keep work area free of hazards.
• Follow Infection Control procedures including protective clothing / devices when performing tasks.
• Inspect work area after completion of each assigned task.
• Maintain equipment so that work may be completed quickly and efficiently.
• Report repairs to the supervisor / Director.
• Maintain confidentiality of resident information.
• Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Compliance in the performance of their duties.
• Adheres to the Organizations Policies and Procedures regarding the Compliance Program of the organization and is timely in reporting any possible concerns.
• Follows all local, state and federal regulations as they pertain to their position.
• Adheres to the Organization’s Policies and Procedures covering Privacy and Security in Compliance with HIPAA regulations.
• Employee abides by the organization’s code of conduct in the performance of their duties.
• Perform other duties as assigned by Director / Supervisor, as needed.

STANDARDS OF EXCELLENCE

STANDARD

EXPECTATION

Spirit of Unity and Teamwork

Willing to assist and support co-workers; flexible to a change in work assignment; participate in team meetings; value the contributions of all and include all in decisions that will affect them.

Respect

• Recognize the dignity and value of each person; appreciate, embrace and celebrate diversity; speak to others and about others in a kind manner;
• respond to and give direction with emotional control; maintain privacy and confidentiality in personal matters; always knock on the door before entering a room;

treat the property of others carefully and responsibly.

Spirit of Hospitality and Relationship Building

Greet each person I meet; welcome new residents, families and co-workers; courteous and friendly in manner; build positive relationships.

Communication

Listen attentively to others and respond respectfully; share important information with those that need to know; address concerns with the appropriate persons and work with them together to resolve the concerns.

Responsibility, Sense of Ownership and Stewardship

Assumes responsibility for the Villa’s reputation; open to new ideas and new approaches to the job.

Compassionate Care and Service

Respond to residents needs in a timely manner; take time to speak with family members; give timely feedback to persons who express concerns;

foster a healing environment within the Villa community

EDUCATIONAL REQUIREMENTS :

Must be literate and able to take oral assignments

EXPERIENCE / KNOWLEDGE / SKILLS :

• Knowledge of housekeeping tasks
• Flexibility in schedule
• Ability to instruct / train and give direction
• Ability to give feedback to others

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS :

• Moderate, heavy physical effort
• Lift / carry up to 30 lbs.
• Frequent kneeling / crouching / reaching
• Frequently stooping / bending
• Frequently moves / lifts equipment and supplies
• Frequently pushes carts / platforms / furniture / flatbeds
• Ability to communicate verbally and in written communications
• Reading / seeing / requires far and near visual acuity, field vision and color vision to read written communications

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