Server

Job Description

Job Description

Beef O’ Brady’s is about great food, good sports and a comfortable family atmosphere. Our guests have come to appreciate Beef’s friendly service and the value of our quality food.

We are looking for people who are :

• Genuinely passionate about customer service
• Dedicated, fun-loving people
• Driven to consistently perform at a high level
• Motivated by working as a valuable member of a team

Required Duties and Responsibilities :

• Arrives to work on time, neatly groomed and in a clean uniform for every shift
• Demonstrates a positive attitude at all times, willing to help out where needed
• Follows all Beef O’ Brady’s safety, sanitation, and employee guidelines
• Welcomes and greets guests to make them feel comfortable and well taken care of
• Communicates and interacts well with families and kids
• Follows Beef’s steps of service in exceeding the Guest’s experience
• Learns the names and personally recognizes regulars
• Knowledgeable of Beef’s menu to describe items and inform guests of feature items
• Take food and beverage orders and enter orders in POS system
• Prepares and serves cocktails, beer and wine according to recipes.
• Deliver food and beverages in a timely manner
• Monitor guest’s dining experience and ensure they are satisfied with food and service
• Respond promptly and courteously to any requests
• Possess basic math skills and money handling to make proper change and process credit card payments
• Prepare final bill, present check, take payment, process credit card or make change
• Thank guest for their visit and invite them to return
• Smiles and interacts with all Guests at all tables, not just their own
• Assists other team members in taking care of Guests, cleaning and maintaining tables, and running food
• Performs side work at the start and end of each shift as required by service station assignment
• Maintains a clean work area, dining room and bar during the shift
• Follows all requirements for the responsible service of alcohol
• Can complete requirements of job without constant supervision
• Responsible for running side work such as washing glassware and rolling silverware during shift
• Must be flexible in schedule requirements as hours may fluctuate due to sporting and community events
• Works as a team to ensure guest satisfaction

Candidate Requirements :

• Meet state and local age requirements for serving alcohol
• Food Handler Certification (or other state approved program if required)
• Be able to operate basic restaurant equipment : POS, soda machine, coffee / tea maker, etc
• Previous server / bar experience preferred but not required
• Must be able to stand and walk for extended periods of time
• Must be able to lift and carry items up to 25 pounds
• Must be able to smile and clearly communicate with all guests, co-workers and management
• Must be able to balance and carry multiple food and beverages to and from dining area. Team Player, Hard Worker, Honest
29 days ago