Head of Operations to Founder of Growing Venture Fund

Growing venture fund focused on early-stage investments is looking for a Head of Operations / Chief of Staff to support their Founder.

Incredible opportunity to provide strategic day-to-day support to the Founder to align priorities while building and implementing systems to support the firm’s growth.

Manage communications with high-level stakeholders, create practices around hiring & onboarding, establish policies for third-party vendors and partners, and collaborate with finance and legal contractors.

Someone who is a strong operator with excellent communication and problem-solving skills. Previous experience in venture or similar environment is required! This is ideally a hybrid role based in North Carolina.

Also open to NYC-based candidates willing to travel to Charlotte roughly once / month. 120-140K+ DOE + health benefits, 401k, and flexible PTO

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Responsibilities

• Provide daily support to the Founder by managing the calendar to best align priorities, preparing and providing support for meetings, and booking travel arrangements.
• Help manage communications and relationships on behalf of the Founder with high-level stakeholders.
• Build HR & Culture foundational practices and policies to support the firm.
• Oversee the recruitment process by sourcing, hiring, and onboarding employees - both full-time, contractors and consultants.
• Ensure the team is knowledgeable and acting on best practices and standards for employee engagement and management while ensuring the organization complies with its practices and principles.
• Manage expectations, contracts, and payments with external stakeholders.
• Establish principles with third-party vendors and partners and implement SOPs, payment processes, and partnership expectations.
• Partner with an outsourced bookkeeping firm on accounts payable and bookkeeping.
• Develop end-to-end process and structure for critical workstreams. Identify essential processes and systems within the firm while assessing areas of improvement.

From document naming and document filing to internal meeting planning.

• Define improved processes, organize, familiarize, and maintain alignment with those processes as the team evolves and grows.
• Assist in identifying more cost-efficient ways to do business, setting and executing department and company-wide budgets, and forecasting efforts.

Qualifications

• 5+ years of experience in an Operational in a fast-paced Venture environment.
• Positive and proactive attitude. Willing to do whatever it takes to get the job done.
• Self-starter. You are able to run on your own, identify opportunities, and prioritize without guidance.
• High IQ and EQ are critical. A humble, off-the-charts performer.
• Experience working with software solutions for efficient data management and contact management.
• Experience managing a CRM and / or large databases, with familiarity working in project management tools like Notion, Asana, etc.
• Superb organizational skills with the ability to perfect processes.
• Technical abilities such as web technologies such as design and coding are a plus!
• Ability to quickly process and organize complex information.
• Excellent, creative problem-solver who can assess challenges and create solutions and systems that scale.
• Undergraduate degree + MBA or Master’s Degree is preferred.
• Please Note : Your application will be considered for all open positions. You do not need to apply for multiple roles.

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