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Manager Customer Success

VirtualVocations
Inglewood, California, United States
Full-time

A company is looking for a Manager of Customer Success.Key Responsibilities : Lead and mentor a team of Customer Success ManagersFoster a customer-centric culture and develop strong customer relationshipsCollaborate with cross-functional teams to ensure a seamless customer experienceRequired Qualifications : 6+ years of experience in customer success or related roles, with 3 years in a leadership positionProven track record of managing high-performing customer success teamsBachelor's degree in Business, Marketing, or a related field preferredStrong understanding of Customer Success KPIs / metricsExperience with providing constructive feedback and motivating team members

30+ days ago
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