Talent Services Senior Account Manager

Job Description

Job Description

Are you ready to embark on a thrilling journey where your expertise in talent services meets the flexibility of hybrid work ? As a Full Time Talent Services Senior Account Manager at isolved Talent Acquisitions, you'll dive into the heart of human resources while embracing the freedom to work from our Charlotte, NC; Dubuque, IA or Springfield, MA offices 3 days and 2 from the comfort of your house! (40 hours per week, 8-5 PM EST)

Imagine being the hero that helps solve complex challenges for clients while earning a competitive pay of $20 / hour . You'll wield your problem-solving skills and empathetic approach to elevate businesses and their talent acquisition strategies. This is more than just a job; it's a chance to grow in a flexible and high-performance culture.

You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary + Bonus, Employee Discounts, and Flexible Time Off . Ready for an exhilarating challenge? Your adventure starts here.

ABOUT ISOLVED TALENT ACQUISITION

At isolved Talent Acquisition, we're not just a company-we're a driving force in hiring innovation. As part of isolved, a trusted leader in human capital management (HCM), we offer a seamless hiring-to-retention experience that helps businesses attract, hire, and retain top talent effectively. We provide companies with the flexibility to access a standalone talent acquisition solution or a fully integrated HCM platform that connects hiring, HR, payroll, and benefits into one powerful system-isolved People Cloud™.

But beyond technology, we're a people-first company! Our "Win As One" motto isn't just a saying-it's how we operate. We believe that a thriving employee experience translates directly to exceptional customer satisfaction, as customers will only love a company if the employees love it first. That's why we foster a culture rooted in performance, teamwork, integrity, and an experience-centric focus where our employees are empowered to be the heroes our clients need. When you join isolved Talent Acquisition, you're stepping into a company that invests in your growth and champions your success, because when our employees win, we all win. Join us as we continue to lead the way in transforming the future of hiring.

YOUR DAY TO DAY AS A TALENT SERVICES SENIOR ACCOUNT MANAGER

Step into the vibrant world of the Talent Services Senior Account Manager at isolved Talent Acquisition, where creativity and strategy collide! This dynamic role is a concoction of strategic client relationship management, technical implementation expertise, and innovative recruitment marketing. As the maestro of client success, you'll oversee everything from onboarding to ongoing campaign management, ensuring that client needs are not just met but exceeded.

Your mission? Partner closely with clients to understand their hiring aspirations and craft compelling recruitment strategies that elevate their employer brand. You'll juggle high-level strategic initiatives while also diving into the nitty-gritty of recruitment processes, all within a flexible, remote work environment. With responsibilities ranging from developing engaging content and optimizing job postings to providing tier-1 support and analyzing campaign performance, this role offers the perfect blend of challenge and reward for a proactive, analytical, and empathetic problem solver. Join us and make your mark in the HR industry, all from the comfort of your own home.

ARE YOU A GOOD FIT FOR THIS TALENT SERVICES SENIOR ACCOUNT MANAGER JOB

Knowledge and skills required for the position are :

• High school diploma or equivalent required. Bachelor's degree in business, Marketing, Human Resources or a related field preferred
• 3+ years of relevant experience in customer service, account management or technical implementation role
• Experience in recruitment, ATS or technical support is a plus
• Excellent written and verbal communication skills with strong interpersonal abilities required
• Demonstrated proficiency in customer support, recruitment, technical implementation or relationship management
• Excellent written and verbal communication skills with a strong attention to detail
• Strong ability to multitask with proven project and time management skills
• Analytical mindset with robust data reporting capabilities

YOUR NEXT STEP

Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!

In adherence to relevant pay transparency legislation and regulations, we endeavor to offer clarity regarding our compensation methodology for this position. While specific pay ranges are presently under review to ensure alignment with competitive market standards, we will furnish this information upon finalization.

At our organization, individual compensation structures are established through a consistent and equitable process, taking into account various pertinent factors. These factors encompass geographic location, job-specific competencies, educational attainment, professional certifications, and pertinent experience. This structured approach enables us to align our total rewards package competitively with each employee's qualifications, duties, and contributions to our collective success.

An employee's comprehensive compensation package comprises diverse components, such as base salary, performance-linked bonuses or commissions, long-term incentives like equity grants, and an extensive benefits portfolio. Should you advance as a finalist candidate, you will have the opportunity to explore our overarching compensation philosophy, practices, and how your unique background informs an appropriate compensation proposition.

Our commitment lies in fostering a fair, impartial, and transparent compensation framework throughout our workforce. All compensation determinations are aimed at justly acknowledging and rewarding the value, qualifications, and significant contributions that our employees bring to their roles and to the company's achievements. We welcome your inquiries about our principles of pay equity, accompanying analyses, and associated procedures throughout the recruitment process.

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