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Regional Operations Manager

Regional Operations Manager

Ministerial Association of California Counties ("MACC")Colusa, CA, US
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Job Description

Job Description

Salary : $24-$30

Job Title : Regional Operations Manager

Reports To : Director of Community Health

Department : PneumaCare Health & Wellness

Position Overview- The Regional Operations Manager oversees the daily operations of PneumaCare services in assignedcounties. This role ensures high-quality delivery of ECM, Community Supports, and wellness services

by supervising frontline staff, coordinating logistics, and maintaining strong local partnerships. The

Regional Operations Manager represents PneumaCare in county-level meetings and ensures services

are responsive to community needs.

Key Responsibilities

Operational Management

  • Supervise Care Coordinators, CHWs, and local program staff.
  • Oversee caseload assignments, enrollments, retention, and service delivery outcomes.
  • Manage vans, scheduling, and logistics to ensure operational continuity.
  • Ensure compliance with established workflows and protocols.
  • Other duties as assigned

Staff Oversight and Development

  • Provide coaching, support, and performance feedback to assigned staff.
  • Coordinate with the Training Coordinator and Program Development Manager to ensure staff complete NEO and ongoing training requirements.
  • Support recruitment and onboarding of new staff.
  • Other duties as assigned

    • Community and Partner Engagement

  • Serve as PneumaCares representative at local CoC meetings, homelessness councils, and countywide collaborations.
  • Cultivate relationships with local agencies, healthcare providers, and housing partners.
  • Respond to community needs and feedback to improve service delivery.
  • Other duties as assigned

    • Compliance and Reporting

  • Ensure staff follow Medi-Cal, CalAIM, HIPAA, and internal compliance standards.
  • Submit county-level reports and updates to the Program Development Manager and Program Director.
  • Support audit readiness by maintaining accurate documentation.
  • Other duties as assigned

    • Qualifications

  • Education : Bachelors degree in healthcare, social services, or related field preferred.

    • We encourage applicants with equivalent, relevant experience to apply. Practical expertise, leadership ability, and community knowledge are recognized as strong qualifications in place of a degree.

  • Minimum 2 years supervisory or management experience in community health, housing, or social services.
  • Familiarity with CalAIM, ECM, or Community Supports preferred.
  • Strong organizational and relationship-building skills.
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    Operation Manager • Colusa, CA, US