Sr. Director, HR Business Partner- Business Cards & Payments

Center 3 (19075), United States of America, McLean, Virginia

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

Sr. Director, HR Business Partner- Business Cards & Payments

Overview :

Are you interested in joining a team of best-in-class HR leaders who enable game-changing business results by creating solutions that unleash greatness in our associates?

At Capital One, you have the opportunity to work in an environment in which the business truly values strategic HR partnership and results.

If you have a passion for shaping the overall people strategy for a dynamic organization and want to be part of a winning team, then look no further! We work in a collaborative environment where one's contributions are recognized, successes are elevated, and impact is rewarded.

We are looking for someone to :

• Provide strategic HR business partnership to the Business Cards and Payments organization as a member of their senior leadership team;
• Serve as an integral, data-driven thought partner accelerating problem-solving and driving business outcomes through creative human capital strategies;
• Oversee and direct the prioritization and delivery of HR solutions to the business, including : people strategy, culture and belonging, organizational efficiency, workforce planning, change management, and succession management;
• Partner with the HR leadership team on planning and delivering HR solutions to the organization and broader company HR priorities;
• Operate as a trusted advisor to executives and your HRBP team, serving as the expert on people and organizational issues.

Ideal candidates are comfortable navigating challenging forces in a fast-paced environment with significant change; employing only the most effective HR processes which will enable the organization to innovate, grow, and scale.

Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance.

At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities.

We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas.

The successful HR Business Partner embraces new challenges, connects dots across industries and functions to generate new insights, drive high-impact results, motivate others, create followership, and maintain a high bar for talent, while fostering an environment of trust, collaboration, and belonging.

We want senior professionals who care deeply about people and lead with empathy, compassion, humility, and humanity.

Responsibilities :

• Consult with the executives and extended HR Team to drive business success by providing thought leadership and direction, accountable for delivering a HR strategy that is aligned with the needs of the organization.
• Lead executives in translating the business strategy into a talent strategy that embeds and reinforces a culture where associates are seen, heard, valued and have equitable opportunities to succeed.

Embedded within the senior leadership team, HR Business Partners are accountable for delivering and leading all talent-related outcomes including :

• Defining the talent strategy,
• Strategic workforce planning, including succession and workforce planning
• Recruiting / retention strategies, including talent competition marketplace assessment to effectively compete and motivate talent to achieve business objectives
• Assessing Human Capital risks for the business and developing remediation strategies as appropriate
• Leveraging key trends and / or gaps to incorporate within strategic decisions and talent plan
• Designing and developing the organization toward a multi-year destination
• Managing employment practice risk weighing short and long term impacts, including Associate Relations mitigation strategies, staffing / co-employment strategies, etc.
• Influencing the prioritization of the work that will drive the highest value for aligned client groups.
• Partnering with Associate Relations; Diversity, Inclusion, & Belonging; Learning & Development; Compensation; and Enterprise HR to manage equity and equitable outcomes of programs and talent solutions.
• Provide executive coaching and advice on key areas such as leadership, teamwork, org design, and strategy.
• Create and support business outcomes with HR programs, initiatives, and strategies leading to a market competitive advantage.
• Develop innovative and creative solutions with a willingness to innovate and generate transformative work.
• Lead and participate in enterprise-wide HR project work, partnering with peers across the organization to create and share systemic solutions to HR challenges.
• Measure effectiveness of HR strategy and programs to ensure business effectiveness. Leverage data to craft insights that focus intentional action.
• Collaborate with HR partner teams in Associate Relations, Talent Acquisition, Compensation, People Analytics, to develop solutions that attract, retain, and motivate world class talent.
• Be an inspiring people leader to your HR team, providing focus through vision and prioritization, and elevating your team through coaching and development.

Basic Qualifications :

• Bachelor's Degree or Military Experience
• At least 10 years of experience as a Human Resources Business Partner, Consultant, Strategist or Specialist including experience with Associate or Employee Relations, Change Leadership, Talent Acquisition, Compensation, Talent Management, Organizational Development, Employment Practices, or Employment Law
• At least 5 years of client facing or consulting experience
• At least 3 years of experience in project management

Preferred Qualifications :

• Master's Degree in Business, Human Resources, Industrial or Labor Relations, or Organizational Psychology
• PHR, SPHR, or Coaching certification
• Experience managing a team of HR Business Partners
• 12+ years of experience as a Human Resources Business Partner, Consultant, Strategist or Specialist including experience with Associate or Employee Relations, Change Leadership, Talent Acquisition, Compensation, Talent Management, Organizational Development, Employment Practices, or Employment Law
• 10+ years of client facing or consulting experience

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