CUSTOMER SERVICE REPRESENTATIVE

Family Dollar
Old Forge, Pennsylvania
Full-time

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers.

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities :

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements :

Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience : Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height;

must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability : Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving / Decision Making, Job Knowledge and Relationship Management.

19 days ago
Related jobs
Promoted
Krause Agency
Wilkes-Barre, Pennsylvania

This is a professional position working with local businesses and the individual market that focuses on customer service and sales with our current client base and opening new accounts. We empower our customers to make tomorrow better by offering products that help secure their financial future and ...

Promoted
Road Scholar Transport
Dunmore, Pennsylvania

We are seeking a Customer Service Representative to join our team! You will be responsible for providing support to our customers and internal team. Previous experience in customer service, sales, or other related fields. Handle customer inquiries and complaints. Provide information about the produc...

Promoted
MMC Group LP
Scranton, Pennsylvania

MMC is Hiring for a Customer Service Representative - Medicaid Appeals Agent . Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. Throughout ...

Paciotti Insurance Agency Inc
Dickson City, Pennsylvania

Are you an experienced insurance customer service representative? Great!. Insurance Customer Service Representative to join our Dickson City team. The role requires excellent communication skills, both verbal and written, as you will be responsible for providing quality customer service to clients o...

Professional Career Solutions
Wilkes-Barre, Pennsylvania

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...

Intuit - TurboTax
Pennsylvania, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...

Family Dollar
Exeter, Pennsylvania

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

Intuit - TurboTax
Pennsylvania, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...

Berkshire Hathaway GUARD Insurance Company
Wilkes-Barre, Pennsylvania

Customer Service Representative to work out of our Corporate office in Wilkes-Barre, PA. Customer Service Representative. The Customer Service Representative:. Checks voice mails, Customer Service Requests, and Policy Service Center Requests at scheduled times. ...

Intuit - TurboTax
Pennsylvania, US
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...