Customer Service Representatives answer incoming customer calls, emails and chat inquiries to support direct sales and provide company-wide superior customer service.
Provides support to satisfy the customer's needs by placing orders; answering inquiries; resolving problems and fulfilling requests.
This is a PART-TIME Opportunity,
- The schedule required for this position will be 3-4 days a week, between the hours of 3 : 00pm to 8 : 00pm and one weekend day .
- Upon completion of our 2 week in-store training at our Huebner Oaks location in San Antonio, this will be a REMOTE, Work-From-Home position.
WHAT YOU WILL BE DOING :
- Responding to high volume of phone and / or digital communications (chat or email) from customers while providing an exceptional customer service experience.
- Answering customer inquiries relating to orders, products, policies and services with accurate and timely responses for a customer friendly experience.
- Filing and other general clerical duties as required by supervisor.
- Assisting and resolving customer complaints / issues by clarifying and researching. Escalating unresolved complaints / issues to supervisor.
- Assisting customers with placing orders, providing recommendations and information on products.
WHAT YOU WILL NEED :
- High School diploma or general education degree (GED).
- Customer service and call center experience preferred.
- Excellent oral, written communication and listening skills.
- Strong problem solving, time management and organizational skills.
- Computer proficiency.
- Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence.
Ability to effectively present information to customers and other employees of the organization.
- Ability to work a flex schedule, including a Saturday or Sunday rotation.
- Bi-lingual Spanish / English is a PLUS.
- Strong problem-solving skills, and the ability to quickly learn new technology
- Enthusiastic, willing to learn, and contributes to a positive team spirit.
- Ability to pass a pre-employment background check that meets company standards.
Remote Customer Service Representative - Kansas
A company is looking for a Remote Customer Service Representative in Kansas. ...
Remote Customer Service Representative
Ready to tackle a fun and rewarding job? There are Remote Customer Service Representative job openings in your area. Customer Service Specialist, Customer Service, Specialist, Remote, Healthcare, Medical Equipment, Retail. This position is responsible for identifying and resolving customer issues a...
Customer Service Representative (Full or Part Time)
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Remote Customer Service Sales Advisor San Antonio, TX
Overview: We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing outstanding customer service and support to our client base. Sales or customer service experience is a...
Lead Customer Service Representative, Full or Part Time
Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high...
Customer Service Representative - Remote
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Build your own schedule...
TOLLING BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time)
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. Representatives make a difference to customers and the company, providing over-the-phone customer service...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Build your own schedule...
TOLLING CUSTOMER SERVICE REPRESENTATIVE (Full-Time)
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. Representatives make a difference to customers and the company, providing over-the-phone customer service...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. Build your own schedule with flexible hours anytime between 8am EST ...