Job Details
Description
Server : When serving in this assignment, this individual provides quick, efficient and pleasant service of food and beverage to residents and guests ensuring the needs of both are met.
They also must keep dining room areas clean and sanitary according to CJE SeniorLife policies & procedures, and County Guidelines.
Busser : When serving in this assignment, this individual is responsible for providing support to the Dining Services department by maintaining a pleasant and clean dining environment through the removal of soiled dishes and re-setting of tables and ensuring the quality and standards of food and service are in accordance with CJE SeniorLife standards.
Dishwasher : When serving in this assignment, this individual is responsible for maintaining clean, sanitary conditions in the kitchen including all china, silverware, glassware, pots, pans and equipment.
They maintain high standards of kitchen sanitation according to CJE SeniorLife standards.
Responsibilities and Duties :
All Comply with all state and local health codes for food handling. Adhere to the personal hygiene policy.Attend all required training, in services, and staff meetings.
Meet all department training standards through regulatory training and / or other necessary training modules as required.
Maintain a positive and professional demeanor toward all residents, visitors and coworkers.All dietary department personnel should follow safety precautions to prevent accidents in food preparation according to our accident prevention in food preparation and prevention of back injury policy.
Affect budgets by avoiding waste of products and time.Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
Perform other duties as assigned.ServerAccept food order, communicate to kitchen and deliver food and beverage to residents and / or guests in a timely manner in accordance with Company policies, procedures and standards.
Ensure resident / guest satisfaction by responding quickly to needs and requests.Collaborate with all staff to ensure timely room service according to our Tray Service / Pick Up related policy.
Complete assigned side work and checks out with Manager at completion of shift.Maintain clean and sanitary condition of work areas, china and equipment.
Busser Remove soiled dishes, glasses, and flatware from the tables.Set tables in preparation of dining service.Reset tables with proper setting.
Keep bus stations stocked and organized.Complete assigned side work.Respond to resident and guest requests quickly and pleasantly.
Assist in service of resident tables whenever requested by the server.Assist in beverage service by pouring coffee, water, getting tea and cold beverages to the residents and guests.
Handle china, glassware and equipment safely and quietly to minimize breakage.
Dishwasher Maintain sanitary condition of dishes, utensils, glasses, pots, pans, equipment and kitchen in accordance with CJE SeniorLife standards.
Safely and efficiently operate dish washing machine according to procedure manual.Ensure proper soap and rinse chemicals are loaded for washing.
Remove from service any dishes, utensils, and glassware that are damaged or broken.Stock delivered food and non-food items.
Keep stock rooms, coolers & freezers clean and ensures that food supply stocks are rotated, all perishables are covered, labeled, dated and stored properly.
Empty and clear garbage bins and breakdown of boxes.Wash all carts and garbage bins.Deep cleaning of kitchen floors, walls and equipment.
Maintain a clean and sanitary work environment.Ensure equipment temperature maintenance.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily (Reference Essential Duties and Responsibilities).
The requirements representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate must pass Illinois Food Handler Course within 60 days of hire.
- Three attempts will be provided to pass this course within the first 60 days of hire.
- In the event that the associate does not pass the course termination will be pursued. This certification must be maintained throughout the course of employment.
Education and / or Experience
High school diploma or general education degree (GED) preferred; or one to two years related experience and / or training;
or equivalent combination of education and experience.
Language Skills
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Certificates, Licenses, Registrations
- Must meet state and local health requirements for food handlers.
- Must possess valid food handlers permit.
Other Qualifications
MATHEMATICAL SKILLS
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
CUSTOMER SERVICE
Displays behavior that creates a customer service culture at CJE by understanding the needs of our clients and customers and demonstrating a strong bias toward service, quality and customer satisfaction.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms;
talk or hear; and taste or smell.
- The employee frequently is required to stand on a tile floor for extended hours and maneuver independently and safely around work area.
- The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee must frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
- Sufficient manual dexterity to operate a fire extinguisher and to manipulate kitchen equipment, including slicer, chopper, processor, knives, etc.
CJE Values
All staff should demonstrate the CJE Values in their behaviors and work practices.
- Respect We recognize, honor, and acknowledge the inherent value of each person for their wisdom, their culture, their background and their unique history.
- Advocacy We encourage public policy which will benefit our clients by educating ourselves and the community. Furthermore, we give voice to our clients’ needs and facilitate positive action on their behalf.
- Compassion We treat everyone with caring, sensitivity, understanding, and supportive responsiveness.
- Innovation We continue to advance our knowledge and strive to develop, evaluate, and implement new and advanced programming and models of care to bring benefits to our clients, community and broader older adult / health care environment.
- Intention We approach our work and each task with mindful consideration as to what we are doing and why we are doing it, as individuals and as an agency.
- Accountability We are responsible individually and as an Agency for honest, accurate work and interaction with others.
We plan strategically and provide measurable quality care with clear fiscal and ethical responsibility.
CJE SeniorLife is an equal opportunity employer.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)