Senior Engineering Manager, Account Management Platform - ThousandEyes

What You’ll Do

As a Senior Engineering Leader within ThousandEyes, you will spearhead the growth and leadership of a high-performing team dedicated to powering critical platform capabilities. Your team will own and innovate key systems including user management, authorization, role-based access control (RBAC), auditing, trial lifecycle management, and essential internal tools that empower ThousandEyes personnel.

In this pivotal role, you will drive major cross-functional initiatives that extend beyond ThousandEyes, influencing multiple Cisco business units and shaping the future of platform services at scale. Your leadership will be instrumental in delivering secure, scalable, and reliable platform solutions that underpin business success and operational excellence.

Qualifications

• Have led a team of 4 - 8 engineers, and have 4+ years of software engineering management experience
• Able to clearly communicate needs with a diverse set of stakeholders including technical and non-technical personnel
• Can provide strong technical vision for your team and ensure consistent delivery on objectives
• Have experience formulating a team's technical strategy and roadmap; you've collaborated and partnered effectively with several other teams to execute on shared goals
• Have 5+ years hands on experience building enterprise software products, especially those that use distributed system architectures
• Have experience building products, and have successfully taken significant enhancements and features from inception to production
• Are a strong proponent of Agile software methodologies, such as Scrum, and engineering principles such as Test Driven Development
• Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters

Message to applicants applying to work in the U.S. and / or Canada : When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and / or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows :

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Sign up to receive notifications of similar jobs

#J-18808-Ljbffr