Job Purpose :
Supervises and oversees Resort Food and Beverage operations and staff, enforces food safety practices, cleanliness, and ensures an exceptional guest dining experience.
Job Duties and Responsibilities :
Note : Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
- Maintains efficient operations of the assigned outlet.
- Provides guidance to Food & Beverage Staff
- Ensures responsible alcohol beverage service polices are followed.
- Promotes and Fosters excellent guest service.
- Develops team members and identifies on-going training needs.
- Maintains safe and sanitary food and beverage areas.
- Ensures restaurant equipment and supplies are stocked and clean
Job Specifications :
Education and Experience :
Essential :
- High School Diploma or G.E.D.
- ServSafe Manager Certification
- CA ABC Responsible Beverage Service Certification
- 1 year food & beverage experience
- 1 year supervisory experience
- 21 years of age
Desirable :
- Culinary degree
- Completion of Sycuan's Supervisory Certificate Program
Skills and Knowledge :
Essential :
- Ability to communicate and interact effectively with team members and guests
- Ability to prioritize and perform multiple tasks and assignments
- Ability to communicate effectively in the English language
- Ability to maintain professionalism and composure
- Ability to understand verbal directives and written instructions
- Ability to document and complete office forms
- Ability to maintain filing systems
- Ability to perform simple mathematical calculations
- Working knowledge of word processing and spreadsheet applications
- Ability to work independently with minimal supervision
- Ability to provide guidance to staff
- Ability to accept constructive criticism
- Ability to stand and walk for up to 8 hours at a time
- Ability to carry large serving tray and tray jacks
- Ability to bend, stoop, push and pull
- Ability to appear for work on time
- Ability to routinely lift and carry 35 pounds
- Ability to operate a Point of Sale system
- Ability to work days, nights, weekends and holidays
Desirable :
Multi-lingual
Supervisory / Managerial Accountability :
Direct : All non-exempt Food and Beverage Team Members
Indirect : All Food & Beverage Team Members
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