D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. This position is ideal for individuals who thrive in a customer-focused environment and have a passion for helping others.
Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Assist customers with account management, order processing, and troubleshooting.
- Document customer interactions and maintain detailed records in the support system.
- Identify recurring issues and collaborate with team members to improve service processes.
- Follow up with customers to ensure their satisfaction and resolve any outstanding issues.
- Participate in training and development sessions to enhance product knowledge and customer service skills.
Qualifications
- High school diploma or equivalent required.
- 1+ year of experience in customer support or a related role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in using computer systems and software, including Microsoft Office Suite.
- Ability to work independently in a remote environment.
- Strong interpersonal skills and a customer-focused attitude.
Benefits
- Competitive hourly rate ($18 - $23 per hour) based on experience.
- Flexible work hours and a remote work environment.
- Opportunities for professional development and career advancement.
- Comprehensive health and wellness benefits.
Administrative Support Specialist (Remote)
D Aceto Services LLC is seeking a detail-oriented and proactive Administrative Support Specialist to join our remote team. In this role, you will provide comprehensive administrative support to various departments, ensuring smooth operations and efficient workflow. Support data entry and database ma...
Technical Support Specialist Remote Job
We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accurately processing submissions sent electronically by our members. A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy ...
Remote Customer Support Agent - Tampa
This position takes inbound customer service calls from potential and current Legal Shield customers. Legal Shield offers their customers the ability to talk to an attorney on any legal matter, at any time, and without worrying about high hourly costs. Provide inbound customer service for a leading ...
Sales Support Specialist - REMOTE
We are looking for a talented and analytical Sales Support Specialist (SSS) who strives to support a quick sales cycle environment. Our employees have access to the same high-quality well-being support and resources provided to our customers. An SSS will play a fundamental role in achieving our ambi...
Sales Customer Support Specialist
The Sales Customer Support Specialist will be responsible for managing new and existing customers. Sales Customer Support Specialist. Additional responsibilities of a Sales Support Specialist may include:. We are uniquely differentiated from competitors in the marketplace in that we offer Unlimited ...
Customer Sales Support- Remote
We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accurately processing submissions sent electronically by our members. A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy ...
Commercial Customer Support Specialist
Handles Customer Service inquiries as part of the department phone queue Performs data entry with rating programs, Mail Merge Documents, and reviews and processes document uploads Provides administrative and data entry support with Citizens Take-Out policies Assists with processing non-premium beari...
Senior Total Loss Customer Care Specialist - Remote
Senior Total Loss Customer Care Specialists are an important part of our vehicle life cycle process, providing vehicle owners with the information they need to navigate our title procurement process. Senior Total Loss Customer Care Specialists embody our main values of "accountability" and a "will t...
Remote Customer Service Specialist
As a Remote Customer Service Specialist, you will play a pivotal role in curating unforgettable travel experiences for our clients. We are seeking a passionate and detail-oriented Remote Customer Service. Reliable WiFi connection to support remote work and client interactions. If you're passionate a...
Remote Bilingual Customer Support Professional
Minimum one-year previous call center/customer service. Team members have FREE access to personal and professional support through our care coaches. Answer incoming calls and assist customers. Research information in databases to resolve customer issues. ...