Allied National Services has an immediate need for a Customer Service Account Manager at our corporate office. We are looking for reliable, up-beat, assertive candidates who likes to take on significant responsibility for customer satisfaction.
This position coordinates vendor services via the phone and responds to customer service requests over the telephone to ensure that services provided meet client and company business requirements.
Duties include :
- Ensuring daily attendance of employees
- Scheduling special services over the phone
- Pre and Post confirming of special services over the phone
- Responds to emails and phone calls
- Updates CRM software
- Follow up on equipment repairs
- Follow up on service issues over the phone
- Process contractor invoices
- Locate, vet, hire and process new contractors and employees
Office Hours : 8 : 00am to 4 : 30pm Monday - Friday
Qualifications :
- 2+ years' experience providing excellent customer service and client satisfaction in an office setting.
- Strong work history (no job jumpers)
- Superior multi-tasking skills.
- Assertive, confident and good judgment to make sound decisions based on business needs.
- Ability to prioritize in a fast-paced work environment.
- Solid organizational, interpersonal, and communication skills.
- Intermediate skills in Microsoft Excel
- Strong ability to pay attention to detail and engage in detailed follow-up in a high transaction business environment.
- Management experience desired but not required.
- Associates or bachelor's degree desired but not required.
- Bi-Lingual (Spanish / English) desired but not required.
Customer Service Account Coordinator
Allied National Services has an immediate need for a Customer Service Account Coordinator at our corporate office. This position coordinates vendor services via the phone and responds to customer service requests over the telephone to ensure that services provided meet client and company business re...
Bilingual Customer Service Manager - Remote
As the Bilingual Customer Service Manager, you will play a key role in enhancing the customer experience for Medicaid beneficiaries. Leverage knowledge of Medicaid guidelines, dental services, and customer service best practices to enhance team performance and customer interactions while ensuring co...
Account Manager - Fire & Security Service Sales
Account Manager - Fire & Security Service Sales. Account Manager (Fire & Security Service Sales). In this role you'll be responsible for new customer acquisition, ongoing account management, and building relationships with decision-makers at all levels within assigned accounts. Sell Fire/Sec...
Case Manager - Pre-hearing Customer Service Representative
Case Manager - Pre-Hearing Customer Service Representative**. Premier Disability Services is looking for Customer Services Representatives to join our growing Minneapolis, MN based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective commun...
Account Manager - IT Managed Services & Microsoft Services
Spearhead all assigned customer account management; this includes oversight of customer onboarding, providing analysis, monthly reports, acting on relevant or necessary tasks. Serve as the voice of the customer within Crossfuze and represent Crossfuze within assigned customers across both sales and ...
Commercial Service Account Manager - Minneapolis, MN
As the Commercial Service Account Manager you will be responsible for pursuing opportunities for projects and service agreements to help keep our customers operating efficiently, while pursuing larger opportunities that help our customers modernize their HVAC systems and improve operating efficiency...
Service Sales Account Manager - Gilbert Mechanical
Gilbert Mechanical’s Service department is in need of a Service Sales Account Manager! Do you have experience compiling, organizing and delivering field generated job quotes? Do you have experience building relationships with clients and facilities managers to develop a project? If so, we need you! ...
Account Service Manager
Provides strategic planning and account management for large accounts. Maintains ongoing account relationships at multiple levels throughout the customers' organizations. Provides both on-site and off-site customer service, which may include interpreting plan design, researching and resolving phone ...
Customer Service Manager
Manage efficiency by staffing Customer Service to meet the fluctuations in customer demands and programs. Openly communicate with peers, internal customers, Management, Operations, and Learning & Development staff to promote Customer Service needs, and departmental standards and goals. Develop the t...
IT Managed Services Account Manager
Spearhead all assigned customer account management; this includes oversight of customer onboarding, providing analysis, monthly reports, acting on relevant or necessary tasks. Serve as the voice of the customer within Crossfuze and represent Crossfuze within assigned customers across both sales and ...