Medical Receptionist - Farmington, CT

Explore opportunities with Optum

in strategic partnership with ProHealth Care

ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century.

Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation.

Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients.

Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind

Caring. Connecting. Growing together

ProHealth Physicians has an immediate opening for a friendly, patient focused and detail oriented Medical Receptionist to join our team.

The position is full-time (40 hours / week) Monday Friday 7 : 30am 5 pm. May be asked to float to local practices in the region for coverage.

Primary Responsibilities :

Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealths Appointment and Scheduling Guidelines.

Consult a medical assistant or licensed clinician for clinical decision making whenever necessary

Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians

Greet patients and conduct check-in process

Monitor daily reminder call logs to reschedule appointments as needed

Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits

Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures

Maintain knowledge of current OSHA and ProHealth policies

Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork

Perform other duties as assigned

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

High school diploma / GED or higher

1 + years of customer service and / or receptionist experience

Preferred Qualifications :

Experience working with an electronic health record

Knowledge of medical terminology

Office Administrative / Receptionist / Clerical experience in a medical environment

Customer Service experience in retail, hospitality, etc.

Knowledge of ICD - 10 and CPT coding

Connecticut Residents Only :

The hourly range for Connecticut residents is

$16.00 to $28.27

per hour

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.

UnitedHealth Group complies with all minimum wage laws as applicable

In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.

We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life.

Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

RPO, #RED