Job Description
Job Description
Wellness Store Associate
Restore Hyper Wellness + Cryotherapy
Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion.
Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.
What the Hyper Wellness Representative Role Involves
- Greeting clients and assisting them with Restore’s wellness services
- Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
- Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
- Conducting tours and selling service packages and memberships
- Educating clients on Restore services, including medical benefits, precautions, and at-home care
- Performing opening and closing procedures
- Daily store operations - this involves maintaining store cleanliness, customer lead outreach, community outreach, organizing store events, and assisting in social media outreach
Qualities You Need to Succeed as a Hyper Wellness Representative
- You’re passionate about health and wellness
- You have at least one year of customer service experience in a retail environment. Hot tip - While Restore is technically a retail operation, we don’t have a retail vibe.
- Working weekends doesn’t bum you out
- Communication and collaboration is one of your strong suits
- You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field
Benefits of Joining Restore
- Competitive wages
- A fun, positive, and energetic work environment
- Complementary and discounted access to Restore’s innovative wellness services
- Opportunity for growth
- The chance to learn about forward-thinking, science-backed approaches to health and wellness
- The knowledge that you’re making a positive impact on people’s lives every day
Now, a Little About Us
Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the United States.
Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.
Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.
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