Talent.com
Guest Service Host

Guest Service Host

Play Spin Win BrandsOswego, IL, USA
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

With over 85 locations, Dotty's, Stella's Place & Shelby's are Chicagolands' Premier Destinations for Slots and Video Poker. Our three brands, are neighborhood gathering places for adults to enjoy a light meal and video gaming in the comfort of a welcoming and friendly environment.

Description : The Guest Service Host serves as the first point of contact for all guests and vendors visiting our gaming cafes. This versatile role combines multiple responsibilities to deliver exceptional service, ensuring every guest enjoys an outstanding gaming experience. The Guest Service Host is someone who is welcoming, customer-focused, and understands the importance of prioritizing guest satisfaction while maintaining efficient operations. Expectations :

  • Act with integrity and honesty in all work-related duties.
  • Maintain the operations of the store independently during each scheduled shift.
  • Maintain a positive work environment for employees, guests, and vendors.
  • Uphold state, local, and company standards, regulations, and site inspections
  • Collaborate with fellow employees and managers.

Responsibilities :

  • Provide exceptional customer service.

    • Genuinely create memorable experiences for all our guests, every shift, every day, every time.

  • Anticipate customer needs by actively listening and offering tailored solutions.
  • Be knowledgeable of vgt machines, games, and features, and how to resolve machine issues.
  • Enthusiastically promote marketing initiatives consistently to every guest.

    • Accurately document guest activity and records.

  • Maintain the highest standard of cleanliness and sanitation.

    • Clean and sanitize café and gaming areas, restrooms, kitchen spaces, and common areas maintaining a tidy appearance.

  • Empty trash bins and ensure proper disposal of waste.
  • Perform deep cleaning tasks, as needed.
  • Effectively communicate business needs including but not limited to issues such as guest feedback, broken equipment, and / or low product inventory.
  • Responsibly manage financial transactions including cash drawer, sales, daily deposits, and tips.
  • Prohibit underage patrons from purchasing alcohol or gambling by ID'ing every guest, every time.
  • Actively support liquor, gaming, health, and other regulatory inspectors to ensure compliance and maintain strong professional relationships.
  • Prepare and serve food and beverage items, ensuring consistent food quality and standards.

    • Sample food items for guests throughout shift.

  • Record cooler and freezer temperatures each shift.
  • Successfully complete certification courses within 30 days of hire.

    • Basset, Allergen, sexual harassment, and Illinois Food Manager

  • Providing a safe environment for staff, guests, and vendors.

    • Locking doors and setting alarms.

  • Reporting safety hazards or concerns such as torn carpet or defective furniture.
  • Maintains regular and consistent attendance and punctuality.
  • Perform other duties as requested by management.

    • Skills and Experience :

  • Must be 21 years of age
  • Previous customer service experience is preferred.
  • Must have a reliable form of transportation.
  • Able to use a touch-sensitive POS system.
  • Being able to bend, reach, lift and / or carry 15 pounds.
  • Knowledge of the service environment.
  • Strong interpersonal skills and the ability to work as part of a team.
  • Attend meetings and trainings as required by management.
    • serp_jobs.job_alerts.create_a_job

    Guest Service • Oswego, IL, USA

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Host

    Host

    Doughboy Restaurant GroupOak Brook, IL, US
    serp_jobs.job_card.full_time
    Rich Labriola, the visionary behind Doughboy Restaurant Group, including Labriola Chicago, Labriola Oak Brook, and Stan's Donuts, is embarking on an exciting journey of expansion and refinement...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host

    Host

    Red RobinWarrenville, IL, United States
    serp_jobs.job_card.full_time +1
    Red Robin isn’t your typical burger restaurant.We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun!. You will be responsible for providing a great first i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Guest Service Host

    Guest Service Host

    Play Spin Win BrandsGlendale Heights, IL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Chicagolands' Premier Destinations for Slots and Video Poker.Our three brands, are neighborhood gathering places for adults to enjoy a light meal and video gaming in the comfort of a welcoming and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host

    Host

    Olive GardenBourbonnais, IL, US
    serp_jobs.job_card.full_time
    Our Winning Family Starts With You! .Check out these great benefits!.Flexible schedules to help you balance other life commitments (school, childcare, family care, etc. Paid Sick Leave (1 hour for e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Server

    Server

    Yard House412 S Route 59, Naperville, IL, 60540
    serp_jobs.job_card.full_time
    Guest orders something vampire style.Our restaurants have a fast-paced atmosphere, so it is crucial that our Servers take pride in providing attentive, friendly and clean / sanitary service that ensu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Host

    Host

    Pappadeaux Seafood KitchenWestmont, IL, US
    serp_jobs.job_card.full_time +1
    Now Interviewing Door Hosts! We're a family owned and operated company, which means our core values have been passed down from generation to generation. We're constantly focused on innovation, atten...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Concierge Catering & Guest Services (Call Center Representative) SEASONAL

    Concierge Catering & Guest Services (Call Center Representative) SEASONAL

    Portillo'sOak Brook, IL, US
    serp_jobs.job_card.full_time
    The Portillo's Concierge serves as the friendly, knowledgeable voice of Portillo's, acting as a key connection point between our guests and our brand. This role is responsible for managing inbound &...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Host Staff

    Host Staff

    The GreggoryBarrington, IL, US
    serp_jobs.job_card.full_time
    Introducing The Greggory, opening in the Arboretum of South Barrington-a new restaurant that reimagines American classics with a blend of warm, heartfelt hospitality. Led by seasoned restaurateurs G...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Emmett's Brewing CompanyPalatine, IL, US
    serp_jobs.job_card.full_time
    We are looking for a customer-focused Host to join our team! You will be welcoming guests,.You are a natural people person who can quickly build rapport with guests and create a.Detail-oriented and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Beatrix - Oak BrookOak Brook, IL, US
    serp_jobs.job_card.full_time
    We’re hiring people to join our team as HOST STAFF! .Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness. Paid Vacation for Qualifying Employees.Blue Cr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Tax Associate - Local

    Seasonal Tax Associate - Local

    IntuitGenoa, IL, United States
    serp_jobs.job_card.full_time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Lead Guest Service Host

    Lead Guest Service Host

    Play Spin Win BrandsOswego, IL, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    With over 85 locations, Dotty's Stella's Place & Shelby's are Chicagoland's Premier Destination for slot and video poker. Our three brands, are neighborhood gathering places for adults to enjoy ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host

    Host

    Our TeamJoliet, Illinois, United States, 60431
    serp_jobs.job_card.full_time
    To present a positive first impression of TGI Fridays friendliness, excellent service and high standards.To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host

    Host

    LongHorn SteakhouseBolingbrook, IL, US
    serp_jobs.job_card.full_time
    Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Foodworks Hospitality GroupBolingbrook, IL, US
    serp_jobs.job_card.full_time
    As a hostess at MAGO, you will be the vibrant face of our establishment, ensuring every guest is welcomed into an unforgettable dining experience. This role demands reliability and the ability to th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Host / Hostess

    Host / Hostess

    Seasons 52SCHAUMBURG, IL, US
    serp_jobs.job_card.full_time
    Work in a team-oriented, high-volume, fast-paced, guest-centric environment to provide guests with a fresh dining experience that celebrates living well by : . Demonstrating genuine hospitality and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Host

    Host

    Yard House412 S Route 59, Naperville, IL, 60540
    serp_jobs.job_card.full_time
    Hosts set the stage for an exceptional dining experience.They’re responsible for greeting Guests with genuine hospitality and professionalism, accurately quoting wait times, seating Guests in a cle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Restuarant Host (Part Time)

    Restuarant Host (Part Time)

    Arbor LodgingItasca, IL, US
    serp_jobs.job_card.part_time
    Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous part...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Guest Service Manager

    Assistant Guest Service Manager

    The Fresh MarketGeneva, IL, US
    serp_jobs.job_card.full_time
    Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Guest Service Attendant

    Guest Service Attendant

    Tracy's CafeStreamwood, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are hiring and looking for attendants that are self-motivated, personable & eager to join a rapidly growing company in a dynamic and fun environment. One of the main requirements for the job ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30