Job Summary / Essential Job Functions :
Chick-fil-A Team Members seek to provide guests with a remarkable experience every day by working as a team to give each guest an expeditious and high-quality personalized experience.
The Team Member also treats those they work with, as well as guests, with honor, dignity, and respect. As a Front of House (FOH) Team Member, you will welcome & greet guests, provide high quality order taking and fulfillment, operate a cash register, setup and breakdown of work areas, maintain cleanliness and functionality, and are expected to provide exceptional customer service.
Duties and Responsibilities :
- Communicates clearly with all team members and guests.
- May complete transactions as cashier.
- Professional conduct is held amongst all employees and guests.
- Ensures the work environment is clean and well-stocked, i.e., utensils, equipment, counters, floors, etc.
- Reports maintenance issues to Management.
- Prepares beverages and desserts as well as bags and delivers meals to guests.
- Attends and completes required training.
- Has morning and afternoon availability.
- Proper personal hygiene is maintained.
- Performs other related duties as assigned.
Knowledge, Skills, and Abilities :
- Demonstrates knowledge of safe work practices.
- Demonstrates knowledge of menu items.
- Demonstrates good customer service skills, basic math skills, and fundamental computer skills.
- Ability to operate a point of sale device / cash register.
- Ability to communicate effectively with guests and team members.
- Ability to meet physical demands for the entire shift, including standing for long periods and lifting up to 50 lbs.
- Ability to work in a fast paced, high-volume environment.
- Ability to work quickly, yet efficiently and thoroughly.
- Ability to maintain a positive attitude.
- Ability to follow directions.
- Ability to work independently and as part of a team.
Additional Information
At Chick-fil-A, the team member role is more than just a job, it's an opportunity for a successful future. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment.
Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. Please consider visiting your local Chick-fil-A restaurant if you'd like to learn more about the team member experience.
Here are some of the great benefits of working at Chick-fil-A :
- Flexible Hours You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sunday’s All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant.
Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
- Opportunity for Growth- Advancement opportunities are available to qualified individuals based on the needs of the business.
- No Experience Is Necessary We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
Applicants are particularly encouraged to apply :
- Bilingual
- Open availability
- 18 years of age or older OR 16-17 years of age with permitted availability during regular school hours
Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.
Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.