Restaurant General Manager - Fine Dining

Description : WORK in PARADISE :

Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20, LaPlaya Beach Resort & Club is a part of the Noble House Hotels and Resorts family. Located on the beautiful Gulf of Mexico, we offer excellent career opportunities to caring hospitality professionals who provide the finest services in Naples.

Our beautiful Baleen restaurant is looking for a passionate Restaurant General Manager with an outgoing personality, that wants to elevate the dining experience, while creating memories for guests, to lead the team. If you have a minimum of three years of upscale dining management experience and have a desire to be a part of team, that is rooted in our core values, of Make Things Better and Happy to Help , then we are interested in speaking with you about this exciting career opportunity.

Requirements :

Key Responsibilities :

Customer Service Excellence :   Ensure that guests receive the highest level of service and satisfaction. This includes managing the dining experience, addressing customer complaints, and ensuring that staff are attentive and knowledgeable about the menu and wine pairings.

Team Management : Recruit, train, and supervise staff, including servers, hosts, and kitchen personnel. Conduct performance evaluations and provide ongoing training to maintain service standards.

Financial Oversight :   Manage the restaurant's budget, including forecasting sales, controlling costs, and analyzing financial reports. Ensure profitability by monitoring expenses and implementing cost-saving measures.

Operational Efficiency :  Oversee daily operations to ensure smooth functioning, including managing reservations, coordinating with the kitchen, and ensuring compliance with health and safety regulations.

Vendor and Inventory Management :   Manage relationships with suppliers and vendors to ensure quality ingredients and supplies. Monitor inventory levels and place orders as necessary to maintain stock without over-ordering.

Marketing and Promotion :   Conduct market research to identify trends and develop promotional strategies to attract customers. This may include organizing special events, wine tastings, or seasonal menus.

Conflict Resolution :

Address and resolve conflicts among staff or between staff and customers to maintain a positive work environment and ensure customer satisfaction.

Quality Control :

Regularly inspect the dining area, kitchen, and restrooms to ensure cleanliness and adherence to health standards. Ensure that food presentation and quality meet the restaurant's high standards.

By fulfilling these duties, a fine dining restaurant manager plays a crucial role in creating a memorable dining experience for guests while ensuring the restaurant operates efficiently and profitably.

You can own it if you have,

• A minimum of 3-5 years experience in fine dining Restaurant Management
• Attend and participate in-services as required by federal, state, and company requirements
• Must be able to communicate to guests, and resolve issues in an expedient manner
• Must be detail oriented, to ensure the restaurant and team meet the standards of excellence expected by our guests.
• Must be available to work weekends, evenings and holidays
• Ability to stand for extended periods of time, work long hours as needed, and lift up to 25 pounds.

Our CULTURE :

The passion of our people is our greatest asset. LaPlaya Beach and Golf Resort is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. As we provide our guests and members with exceptional service and most memorable experiences, we look for team members who share our core values of Caring, Integrity and Respect.

Unique Hotels attract Unique People. If you are passionate about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope you become a member of our LaPlaya Family.

LaPlaya Beach and Golf Resort is deeply committed to Diversity, Equity, and Inclusiveness :

LaPlaya Beach and Golf Resort encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to this effort.

LaPlaya Beach and Golf Resort is committed to providing equal employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.

The OFFER :

In return, you are rewarded with a competitive compensation package including medical / dental / vision / LTD / STD and life insurance benefits, PTO, 401k, complimentary meals, resort discounts, pay on demand, company provided training and certifications, tuition reimbursement and much more.

Come and be a part of the excitement and spend every day in sunny paradise!

PI276b8e97b5c3-30511-38623131