Cashier

Job Description

Job Description

Cashier, Wellspring Treasures

Organization Type : Non-Profit, Faith-Based, 100+ Employees

Position Type : Part-Time; Hourly Non-Exempt

Department : Retail

Reports to : Store Manager, Peachtree City

Hours : Minimum 8 hours on Fridays 10 : 00am-6 : 00pm;

Location : Wellspring Treasures Retail Store, Peachtree City

Position Summary : The Cashier is the primary sales associate for Wellspring Treasures and serves as the face of Wellspring Living and the retail stores for customers and volunteers.

The Cashier position is based on customer service, relationships, and assuring customers have a pleasant shopping experience.

The Cashier is responsible for processing sales transactions in an accurate, timely manner and in accordance with all store pricing policies and operating procedures.

This position also presents Wellspring Living’s mission and vision to first-time customers and updates repeat customers on current events and activities within the organization.

Responsibilities (include but are not limited to) :

Retail Support

Present a cheerful and friendly demeanor for customers as the face of Wellspring Living and Wellspring Treasures

Provide customer service assistance to English and Spanish speaking customers

Record transactions through the cash register in an accurate and timely manner

Be attentive to machine tape levels and replace at the first sign of red

Knowledge of today’s Specials

Give Frequent Shopper Cards to customers and update cards with each purchase, marking cards for each $5.00 spent

Verify customer information on check purchases (e.g., name, phone number, driver’s license number and expiration date)

Obtain Manager on Duty approval for checks over $50.00

Maintain the cash drawer and the cashier station in a neat, orderly manner

Be alert to first-time shoppers and share information about the store and the Wellspring Living mission

Give first-time shoppers the Wellspring Living flyer / pamphlet

Unload priced buggies and restore racks to neat and tidy conditions during times of slower store traffic

Return hangers to backroom on a routine basis and keep store clutter out of site

Utilize Volunteer support from the floor or backroom at the cash register to help bag, wrap dishes, box times, etc. during times of high store traffic

Utilize Volunteer support from the floor or backroom to help bag, wrap dishes, box times, return hangers, clear clutter, keep the store tidy, etc.

during times of high store traffic

Call immediately for Manager on Duty involvement when anyone drops off furniture and / or furniture is sold

Communicate to the Manager on Duty any unusual activity throughout the day

Communicate / make end of shift notes for the Manager or oncoming cashier at the close of your shift to tie up any loose ends

Professional Qualifications :

Simple math skills (e.g., addition, subtraction, percentage discounts, calculating tax)

Retail or food service sales experience preferred

Position Requirements :

Ability to sell, upsell, and shoulder sales objections / rejections

Ability to remain calm under pressure (e.g., when customer changes mind, when cash register error occurs)

Ability to lift objects up to 50 pounds and work for long periods while standing or walking

Satisfactory criminal history background check

Skills :

Efficiency and time management across multiple priorities

Communication and collaboration

Discretion and confidentiality for sensitive or restricted information

Strength-based tendencies

Relationship management across Wellspring staff, volunteers, and customers

Character Qualifications :

Service driven

Relationship focused

Professional

Team player

Reliable

Flexible

Positive attitude