Tax Account Manager

VirtualVocations
Jackson Heights, New York, United States
Full-time

A company is looking for a Tax Account Manager to enhance customer engagement regarding tax operations and services.Key ResponsibilitiesMaintain and enhance customer relationships through regular engagement and strategic planningServe as the primary point of contact for tax-related inquiries and ensure effective communication within service delivery teamsManage customer tax account escalations and resolve complex issues while providing best practice recommendationsRequired QualificationsBachelor's Degree or equivalent experience4+ years of experience in Maintenance and / or Managed Services and customer relationship managementFunctional knowledge of human resources outsourcing with an emphasis on taxProficiency in MS Office applications (Word, Excel, PowerPoint, Visio)Experience with internal BPaaS processes and procedures preferred

16 days ago
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