Clinical Referral Nurse, Work From Home

Position Overview :

The role is to act as the in-office clinical liaison that represents the agency via telephone receiving and processing referrals for patient care in the regional home health referral management team.

Referral source interactions include, but are not limited to working closely with referring hospitals, physicians, board and care facilities, skilled nursing facilities, patients, families, and the general public.

Primary clinical responsibilities include receiving / processing referrals and ensuring that admissions occur in a timely and consistent manner.

This position enters referral information into the Electronic Medical Records (EMR) and creates initial orders to facilitate the start of care.

As the Clinical Referral Specialist, this person frequently interacts with referral sources, other members of the referral center staff, home health, Advanced Illness Management (AIM) and hospice staff across offices and all others necessary to facilitate the start of patient care.

Consistently utilizes and promotes use of excellent customer services skills. This position reports directly to the Home Health Administrator

Job Description :

DISCLAIMER : This position is only available to residents of Utah, Arizona, Idaho, and Tennessee.

EDUCATION :

Graduate of an accredited school of nursing

CERTIFICATION & LICENSURE :

RN-Registered Nurse of California (Must be able to acquire within 30 days of hire)

RN-Registered Nurse in State of Residence

BLS-Basic Life Support Healthcare Provider

DEPARTMENT REQUIRED CERTIFICATION & LICENSURE

Department, non-patient facing / care : BLS-Basic Life Support Healthcare Provider not required

TYPICAL EXPERIENCE :

2 years recent relevant experience.

Home Health / Intake experience Preferred

SKILLS AND KNOWLEDGE :

Must have the clinical knowledge and critical thinking skills to effectively plan and provide coordination of patient care consistent with standards and regulations

Must have exceptional interpersonal and customer services skills

Must be able to effectively solve unique problems as they arise or identify when to consult the supervisor

Must have knowledge of current Hospice / Home Health admission criteria; Medicare, Medi-Cal, Commercial, State and Federal regulations

Familiarity with ICD-10 coding preferred but not essential

Must be able to demonstrate problem-solving abilities as well as telephone, interpersonal, verbal and written communication skills in english

Commitment to teamwork and customer service, both internally and externally, is required

Must have proven / proven data entry and general computer skills

Must be able to demonstrate proficiency (after training and introductory period) in efficient use of electronic medical record systems

Must be able to flex with the increased workflow when census is higher and recognize urgency of each task

Must be flexible with schedule including, but not limited to, the ability to participate in department rotation for weekend coverage if needed

Must be able to drive to designated SCAH location(s) for meetings, training, and needs as designated by business needs

Job Shift : Days

Days

Schedule : Full Time

Full Time

Shift Hours : Days of the Week :

Days of the Week : Variable

Variable

Weekend Requirements :

Rotating Weekends

Benefits : Unions :

Unions :

This position is work from home eligible.

Position Status : Non-Exempt

Non-Exempt

Weekly Hours : Employee Status :

Employee Status : Regular

Regular

Number of Openings :

Sutter Health is an equal opportunity employer EOE / M / F / Disability / Veterans.

Pay Range is $33.06 to $43.97 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled.

Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs.

Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

Qualified applicants with arrest and conviction records will be considered for employment. Applicants for specific positions are still required to disclose certain convictions during the application process, and those convictions may also be considered in determining eligibility for employment in accordance with applicable law.