QA Supervisor

Job Title :

Quality Assurance Supervisor

Department : Operations

Reports to :

Plant Manager with dotted line to Director of Quality

FLSA Status : Non-Exempt

Travel : Limited, as needed to other sites or Corporate Headquarters

Job Summary

The Quality Assurance Manager is responsible for ensuring that the products manufactured in the organization fits the purpose and meets the customer’s expectations. Assures consistent quality of production by developing and enforcing Quality Management System, (QMS); validating processes; providing documentation; managing staff. Involved in the process to plan, coordinate, organize and control of the production within the facility. The incumbent is expected to be a self-starter, a good manager of time, work independently and follow Altor’s standards for safety and conduct.

Essential Duties and Responsibilities –

other duties may be assigned

• Achieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.
• Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.
• Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Maintains and improves product quality by completing product, company, system compliance and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs and manufacturing and training methods.
• Prepares and maintains quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions and re-validations.
• Mentor and Coach Quality Team Members
• Assist with Six Sigma Efforts and Education in collaboration with the operations team
• Implementation of Root Cause Analysis and Corrective Action Process
• Problem Containment, Investigation and Response to Customers
• Data Analysis and Trend Analysis
• Partner with Operations in problem solving process
• Develop QMS Improvement plans, annual goals, and submit data to support budget
• Assist with internal QMS Audits and external supplier quality audits
• Updates job knowledge by studying trends in and developments in quality management; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Carries out supervisory responsibilities in accordance with the Company organizational policies / procedures and applicable laws / regulations. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Follows Plant specified job specification and task list.
• Assist buyers with training and educating potential suppliers to ensure compliance.
• Work closely with Operations Manager and / or General Manager on any customer quality requirements and issues.

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements

Education Requirements / Work Experience

Computer Skills

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and carry up to 20 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand and walk on concrete. The employee is occasionally required to reach with hands and arms and stoop, bend or twist. The employee is occasionally required to push, pull, and / or move materials.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is typical of most manufacturing environments. The noise level in the work environment is usually moderate to high level with ear protection required.

The above statements are intended to describe the general nature and level of work being performed by those assigned to a particular position. This document in no way states or implies that this is as an exhaustive list of all responsibilities, duties, and skills required and personnel may be required to perform duties outside their normal responsibilities from time to time, as needed. The Company reserves the right to change, modify, amend, add to or delete from, any section of this document as it deems, in its judgment, to be proper.