Talent.com
Intake Coordinator

Intake Coordinator

New England Life CareWoburn, MA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

NELC is one of the fastest growing home infusion therapy services company in New England and is the region’s only non-profit home infusion provider. NELC is a hospital collaborative serving more than 57 hospital systems in Maine, New Hampshire, Massachusetts, and Vermont. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our member hospitals, NELC provides patient focused care.

For more information, visit our website at www.nelifecare.org.

New England Life Care currently has a full time, Monday – Friday 8AM – 5PM with weekend rotation, Intake Coordinator position available in our Woburn , MA branch. Training is 100% on site. Partial work from home may be available after fully trained.

Summary :

The is an entry level position, with responsibility for comprehensive coordination of care for NELC patients receiving home infusion therapy. This position will have a Sr. Intake Coordinator designated as an official mentor.

The Intake Coordinator position has a Career Ladder in place. Candidates who achieve excellent performance in their job duties, who demonstrate a commitment to personal development, participation in department and company strategic programs and projects, who develop superior working relationships inside and outside the department and who show a commitment to the success of the department are eligible for promotion to the following positions :

Senior Intake Coordinator – Candidates who meet defined goals, objectives, and accomplishments and who demonstrate engagement and ownership of departmental and organization activities would generally expect to be promoted in 2-5 years to :

Lead Intake Coordinator – Candidates who are part of the department leadership team and who have responsibility for advanced departmental, company and member hospital engagement.

Benefits :

  • Health insurance
  • Career Ladders
  • Dental insurance
  • Vision insurance
  • Generous employer-matched 403b savings program
  • Company paid : Life insurance, Short- and long-term disability insurance
  • Paid time off
  • And much more!

Primary Responsibilities :

  • Accurately compiles the initial Patient Profile for each therapy and distributes it to the appropriate members of the healthcare team for processing.
  • Responsible for answering all incoming phones for Intake Workgroup and ensuring all calls are documented in an email to appropriate staff and documenting in patient file where appropriate.
  • Communicates effectively with pharmacy, reimbursement, materials management and delivery staff regarding new referrals and ongoing patient issues. All communication will be clearly documented in patient file.
  • Works collaboratively with the Liaison / Care Coordination team to ensure efficient discharge.
  • Effectively communicates patient requirements and changes in patient status to appropriate members of infusion and reimbursement teams as well as the internal / external Nursing staff involved in meeting the patient’s home health needs.
  • Comprehensively documents all patient related information / conversations in patient’s clinical record as updates are presented to Intake staff.
  • Communicates all changes in patient supply requirements to Pharmacy and Patient Service Representative (PSR) for any active patient resuming therapy.
  • Responsible for documenting and processing the requested delivery through SOP S015 – (Time Commitment Process).
  • Responsible for updating any errors in patient file that is presented through daily reports (i.e., updating Referral sources; updating Access, etc...)
  • Follows NELC policies & procedures in the normal conduction of company business.
  • Will develop skills in understanding insurance coverage with the guidance of Senior Intake Coordinator and / or Supervisor.

    • Professional Requirements :

  • Good Communication skills both verbally and written
  • Good organizational skills
  • Good customer service skills
  • Attention to detail
  • Positive, team player a must.
  • Must be able to work holidays on a rotating schedule.
  • Strong computer skills, with working knowledge of Microsoft Office (Word, Excel, Power Point, Outlook)

    • Preferred Experience

  • Knowledge of HIPAA Privacy and Security Regulations
  • 4–5 years healthcare administrative experience
  • Associates degree
  • Medical terminology

    • ''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

    An employer who violates this law shall be subject to criminal penalties and civil liability.''

    EOE

    serp_jobs.job_alerts.create_a_job

    Intake Coordinator • Woburn, MA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Intake Coordinator

    Intake Coordinator

    New England Life CareCanton, MA, US
    serp_jobs.job_card.full_time
    New England Life Care (NELC) is one of the fastest growing home infusion therapy companies in New England and is the region’s only non-profit home infusion provider.NELC is a hospital collabo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Intake Coordinator

    Intake Coordinator

    Local InfusionWatertown, MA, US
    serp_jobs.job_card.full_time
    Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    BFT - Unit Coordinator

    BFT - Unit Coordinator

    Salem Hospital NSMCSomerville, MA, US
    serp_jobs.job_card.temporary
    Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.As a not-for-profit,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Unit Coordinator

    Unit Coordinator

    Emerson HospitalConcord, MA, United States
    serp_jobs.job_card.full_time
    Clerical & Administrative Support.Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742 .Reporting to the Nursing Director, responsible for overall unit activity and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Intake Coordinator

    Intake Coordinator

    The Phia GroupCanton, MA, US
    serp_jobs.job_card.full_time
    The Phia Group’s “Phia Group Consulting” or “PGC” team is responsible for providing guidance to employers, health benefit plans, insurance carriers, brokers, claims pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Home Care Intake Coordinator

    Home Care Intake Coordinator

    Prestige HealthCareNorwood, MA, US
    serp_jobs.job_card.part_time
    We are seeking a friendly, organized, and tech-savvy home care intake coordinator to support the daily operations of our private home care agency. As the first point of contact for prospective clien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Intake Coordinator

    Intake Coordinator

    Brockton Area Multi-ServiBrockton, MA, US
    serp_jobs.job_card.full_time
    Intake Coordinator (CSA / FIT Program).We are a trusted partner in providing critical behavioral health services to children, youth, and families, helping them build supportive connections within t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Access Coordinator

    Patient Access Coordinator

    CCRM FertilityNewton Center, MA, US
    serp_jobs.job_card.full_time
    Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Unit Coordinator

    Unit Coordinator

    Beth Israel Lahey HealthNewburyport, MA, US
    serp_jobs.job_card.full_time
    When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.Join Anna Jaques Hospital (AJH), a distinguished not-for-profit community hospital ne...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Intake Coordinator - Per Diem

    Intake Coordinator - Per Diem

    Universal Health Services, Inc.Jamaica Plain, MA, United States
    serp_jobs.job_card.full_time
    Intake Coordinator Opportunity - Per Diem.We treat primary psychiatric and substance abuse disorders and constantly strive to meet the needs of our communities with treatment that address individua...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Unit Coordinator BWH

    Unit Coordinator BWH

    Salem Hospital NSMCBoston, MA, US
    serp_jobs.job_card.full_time
    Summary Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.Expect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Unit Coordinator - Outpatient Endoscopy

    Unit Coordinator - Outpatient Endoscopy

    Salem Hospital NSMCNewton, MA, US
    serp_jobs.job_card.full_time
    Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Utilization Review Coordinator

    Utilization Review Coordinator

    Universal Health Services, Inc.Brookline, MA, United States
    serp_jobs.job_card.full_time
    Utilization Review Coordinator Opportunity -.HRI Hospital is seeking a Full-time Utilization Review Coordinator to join our skilled and dedicated team of psychiatric professionals, who provide serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Unit Coordinator - WH5

    Unit Coordinator - WH5

    Emerson HospitalConcord, MA, United States
    serp_jobs.job_card.full_time
    Clerical & Administrative Support.Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742 .Interacts with physicians, staff, and pre-hospital personnel as well as pati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Unit Coordinator - ICU / CCU

    Unit Coordinator - ICU / CCU

    Emerson HospitalConcord, MA, United States
    serp_jobs.job_card.full_time
    Clerical & Administrative Support.Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742 .Reporting to the Nursing Director, responsible for overall unit activity and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Unit Coordinator (24hrs / week) Saints Campus

    Unit Coordinator (24hrs / week) Saints Campus

    Tufts MedicineLowell, MA, US
    serp_jobs.job_card.part_time
    At Lowell General Hospital / Tufts Medicine, we're saving lives, building careers, and reimagining healthcare.This Unit Coordinator position coordinates the flow of patient activity and information...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Unit Coordinator

    Unit Coordinator

    Salem Hospital NSMCNewton, MA, US
    serp_jobs.job_card.full_time
    Clinical Administrative Support.Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians.Exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Unit Coordinator, Telemetry, 24 Hours (Days) weekend and holiday rotations

    Unit Coordinator, Telemetry, 24 Hours (Days) weekend and holiday rotations

    BMC SoftwareBrighton, MA, US
    serp_jobs.job_card.full_time
    Under the supervision of the Patient Care Director, the unit coordinator will perform a variety of secretarial duties in support of the administrative and clinical functions on the unit to which he...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Unit Coordinator - ED

    Unit Coordinator - ED

    Salem Hospital NSMCNewton, MA, US
    serp_jobs.job_card.full_time
    Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.As a not-for-profit,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Scheduling Coordinator

    Scheduling Coordinator

    Privatus - BostonBurlington, MA, US
    serp_jobs.job_card.full_time
    Privatus Care Solutions, a well-established provider of home care services, is searching for a full-time Scheduling Coordinator to join our Burlington, MA location. This position will require a deta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30