Rug, Carpet and Textiles Contents Specialist (High-Net-Worth Contents Division)

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk.

Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

The Team and Job Summary

We are seeking a Rugs Contents Consultant to join our team within our High-Net-Worth Contents Division. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the contents team, whose responsibilities extend beyond those of traditional content specialists.

The ideal person for this role will need to not only have a strong grasp of contents appraisal control, but also be flexible and a strategic thinker able to take on a variety of tasks.

A successful candidate will be trained to provide high-quality content appraisal control and inspection services related to the property insurance field.

This is a challenging and rewarding role for an ambitious individual and involves some occasional travel to post-loss sites, collecting information, analyzing, pricing, and creating reports.

The role will primarily be remote.

Job Responsibilities

• Perform the necessary work to provide replacement costs and depreciation for high-end contents associated with antique and high value rugs in personal and commercial losses.
• Perform site inspections to qualify and quantify damaged contents.
• Prepare post-loss insurance reports for antique and high value rugs.
• Coordinate communications between all stakeholders and maintain an even disposition.
• The ability to work with incomplete information such as a lack of photographs, sizes, or receipts when evaluating items.
• Establish costs, depreciation, and location pricing impacts.
• Work with conservators to obtain restoration reports.
• An understanding of depreciation and the ability to apply it to items in a claim when necessary.
• Review all final appraisal packages to ensure accuracy and completeness, prior to formal submission and recommendation.
• Working with the appraisal team to complete the occasional pre-loss appraisal reports.
• Successfully participate and complete all internal and external training.
• Perform additional assignments per manager's direction.
• Occasional travel as required to fulfill above-noted duties.

Required Qualifications

• Must possess 3+ years' experience evaluating high value rugs in the post-loss insurance space.
• The ability to identify the age and style of high value and antique rugs.
• Contacts in the market who can assist with appropriate comparables.
• Experience working with Special Investigation Units.
• Must possess a valid driver's license and a reliable vehicle for transportation for company business.
• Must have proficient computer knowledge in Microsoft Office applications and the ability to learn various electronic and manual estimating systems.
• Strong analytical skills and effective communications skills are essential for this role.
• Previous experience in a Customer Service or Sales role is considered an asset.
• Related work experience in the insurance or restoration industry is considered an asset
• A full background check will be required.

Some of the Benefits We Have Include

J.S Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team's needs.

• Our flexible work environment allows employees to work remotely, when needed
• Flexible Time Off policy
• Medical, Dental, and Vision Insurance
• 401k Match
• Commuter Benefit

A reasonable estimate of the salary range for this role is $85,000-$90,000. Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein.

California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we're all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering.

We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.