Global Payroll and HR Administration Specialist (f/m/x)

In short : Full-time, position based in US or Europe. Please only apply if you are currently residing in US or Europe.

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

We are Gigs

Gigs is for telecommunications what Stripe is for payments. We empower brands to offer their own mobile service for smartphones and wearables :

• Businesses can brand and launch their own phone plans. This allows companies to create smooth customer experiences, attract and monetize new users and unlock new revenue streams.
• Consumers can sign up and activate their SIM card or eSIM in less than 5 minutes, and easily manage their plan online.

We are backed by Google Gradient Ventures and Y Combinator, as well as the investors behind Facebook, Dropbox, and Airbnb.

As part of Gigs, you will have access to the teams, resources, and support from any company we work with. We count on a team of world-class advisors and angel investors that can help us navigate our rapid growth.

Gigs was part of the YC W21 and YC Growth W23 batches and has recently raised a $20MM Series A.

The position

As Global Payroll and HR Administration Specialist, you’ll be part of the early team building the People & Culture function at Gigs and a trusted partner in our growth journey, helping us to optimise productivity, engagement, and happiness across our diverse team, located in 20+ countries from US west coast to Hungary.

In this role, you’ll be responsible for all processes related to payroll and HR administration, support the development and implementation of our total rewards strategy and the design and delivery of a comprehensive benefits program tailored to our people’s needs and global business requirements.

Global payroll & benefits management

• Run our payroll operations like a well-oiled machine, catering to the requirements of various Geos and employment set-ups (permanent employment, contractors, EORs, etc).
• Design our benefits program, manage annual plan review and renewal processes to help us position Gigs as a top employer.
• Support regular salary benchmarking procedures to inform our headcount planning and annual remuneration review process.

Employee relations & lifecycle administration

• Ensure our people feel supported and taken care of, and resolve their queries in payroll, benefits, expenses, and administrative matters.
• Collaborate with your people team partners to build out our knowledge hub and promote employee self-service infrastructures.
• Manage existing expense approval processes, monitor and track related budgets (e.g. home office allowances, Learning & Development, etc.

and own the reporting into other business functions.

Organize, automate, and consistently improve our employee data & contract management.

Guard & scale our business

• Be a core sparring partner to our Finance and Security Teams in compliance and risk-management matters.
• Manage and build out our network of external providers, vendors, brokers and consultants.
• Optimize business insurances for growth and fit for purpose at all times.
• Manage our inventory and tech procurement processes.

About you

We know that perfect candidates don’t exist. Even if not all of this applies to you, we’d love to learn more about you.

• You love structure and processes and excel in documenting procedures.
• You bring 3+ years of experience in global payroll & administration roles.
• You’re tech-savvy and know when and how to leverage the right tools for success.
• You find satisfaction in building out the administrative backbone of our people processes, take pride in delivering excellent services to team members and leaders at all levels.
• You know how to build, establish and foster a strong network of external providers.
• You engage in continuous learning, keeping up-to-date with all statutory and legislative changes affecting payroll plus looking to use knowledge gained to improve the overall Payroll service.
• You know that growth and scaling don't come without hiccups, and your pragmatic approach allows you to quickly trade-off between long-term strategies and efficient processes.

Our offer

• Competitive salary based on experience.
• Competitive PTO allowance.
• Generous stock options : We want everybody to be a true owner in Gigs (tax-free until exercised).
• Free phone and data plan.
• Get your perfect setup : Mac, Mechanical Keyboard, Plugins, IDE. We are flexible and cover whatever you need to do the best work of your life.
• A workplace built for remote-first work : We are building Gigs as a remote-friendly company, but we also believe in the magic of face-to-face interaction.

That means we’re building ways to get you out of your home office from time to time :

• Gigs Pads : Our collection of beautiful homes around the world, for when you need a work-cation getaway.
• Gigs Republic : Our semi-annual sunny offsite, a time for us to all come together. Meet fellow Gigsters from around the world to spend quality in-person time with your team.

Cook a delicious meal at our cooking competition, Gigs Table. Have fun playing games, going on a hike, or getting creative at a hackathon.

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