Datacenter Operations Specialist
The requirement as follows
Job title : Data center Operations
Duration : 1+ year
Location : Durham, NC
Job Description :
Develop Expert Level Support on IDRAC, CMC, NIC, HBA connection issues and Server Hardware Troubleshooting
Develop Intermediate Level Support for OS troubleshooting on Linux, Windows, ESX (mainly from Onsite perspective)
Work and close Service INC and TASK
Must Haves :
Parts / LOIS Management
Quarterly Parts Locker Inventory
Contact Business Partners (DBA, APP, Storage, Network, OS Teams) to schedule downtime
Hardware Replacements and Upgrades
BIOS and Firmware Upgrades
Escalate and Open Support Cases with ProSupport
Put HOST in and out of Maintenance Mode
Monthly DataCenter Walkthrough
Provide Smart Hands for Remote SEs
Be available for data center on-call support
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